DealerSocket Support

Tweet us for technical @DealerSocket support! Kyle is standing by to help you: Monday-Thursday 5am-8pm PST, Friday 5am-6pm PST, Saturday 6am-5pm PST

[DealerSocket Support @DS_Help]

@ProLicks I just attempted to start a chat myself, and everything seemed to be working just fine. You may need to restart your browser.

[DealerSocket Support @DS_Help]

@ProLicks I apologize for the long wait. Have you tried our chat feature? It usually has a much faster response time.

[DealerSocket Support @DS_Help]

@MarketingMattW @DealerSocket Hi, Matt. I apologize for this inconvenience. Have you tried our chat support feature for faster responses?

[DealerSocket Support @DS_Help]

@jackonbeale please send me a private message

[DealerSocket Support @DS_Help]

@GibsonCurtis You are welcome to private message me, if you can't get through on the phone you can also try our chat option which is typically faster.

[DealerSocket Support @DS_Help]

@GibsonCurtis What dealership are you with?

[DealerSocket Support @DS_Help]

@TheLesKnight all systems should be operational, are you still experiencing an issue?

[DealerSocket Support @DS_Help]

@imacsweb Unfortunately we are. We have a full list of what has been affected at https://t.co/X6JIkbB1SD I apologi​ze for the inconvenience.

[DealerSocket Support @DS_Help]

@ProLicks https://t.co/X6JIkbB1SD has more details.

[DealerSocket Support @DS_Help]

@ProLicks we are working to resolve the issue as quickly as possible.

[DealerSocket Support @DS_Help]

@ProLicks I understand your frustrations. There are massive internet outages disrupting the country right now and affecting our software.

[DealerSocket Support @DS_Help]

@lindellgirl There are major internet outages across the country affecting our software. We are working to resolve this issue asap.

[DealerSocket Support @DS_Help]

@ProLicks We apologize for this issue. For updates on the product please check https://t.co/X6JIkbB1SD

[DealerSocket Support @DS_Help]

@marquezevelyn63 There have been internet outages affecting many of our users across the country. Resetting your cache should help.

[DealerSocket Support @DS_Help]

@sjisom2002 if you use our chat functionality you should get an immediate response, or you can message me your information.

[DealerSocket Support @DS_Help]

@sjisom2002 so sorry about this. Have you been able to get through to someone yet?

[DealerSocket Support @DS_Help]

@tykceb of course! If you have any issues getting through chat just let me know! (:

[DealerSocket Support @DS_Help]

@tykceb yep that is the one! 😊

[DealerSocket Support @DS_Help]

@tykceb typically our fastest method of contact is through our online chat. It is located on the bottom left of our homepage.

[DealerSocket Support @DS_Help]

@BigTurk610 Sorry to hear you're having an issue, but I would love to help! Which dealership are you from? https://t.co/zc1eSxR4CM