duncan falconer

Airline pilot ex Pub landlord, restauranteur, and lover of a decent bottle of wine

[duncan falconer @DuncanFalconer]

@SouthernRailUK I think it was the 1356 from Gatwick to London Victoria👍

[duncan falconer @DuncanFalconer]

@SouthernRailUK you have a train manager called Lorae, she is BRILLIANT. Train delayed at Gatwick due points failure and she is doing a fantastic job keeping everyone informed and happy. Give her a Christmas bonus please!

[duncan falconer @DuncanFalconer]

@scssofas joining what looks like many people on here who were sold a sofa based on a deliverytime you were never going to achieve. Had a t least 3 push back dates. Promised 21st Feb now saying 4th April. Next pushback i will contact my credit card company and request a refund.

[duncan falconer @DuncanFalconer]

@TiceRichard I dont know how you keep your cool talking to these clueless journalists who have clearly never negotiated in their lives and certainly have never run a business

[duncan falconer @DuncanFalconer]

@JDVanceNewsX Yes!

[duncan falconer @DuncanFalconer]

DO NOT BUY a kitchen from @Wickes , unless you dont mind most of it arriving damaged. It will then take a week to organise replacements, that will then get delivered to a random door step (not yours) It will then take them 48 hours to speak to the driver. 🤦

[duncan falconer @DuncanFalconer]

@1stCentral You have just lost a sale on car insurance due to your website and the sneaky way u try and con people into buying extras. Gave up when it added things I didnt want and then doesn’t allow you to remove #greed

[duncan falconer @DuncanFalconer]

@axainsurance Ie a replacement vehicle

[duncan falconer @DuncanFalconer]

@axainsurance now being fobbed of on DM. 11 days on still no replacement van. Whats the point of paying a premium for a replacement vehicle if you don’t bother supplying one when needed. Small business now in 2nd week of having a van off the road #insuranceripoff #Insurance #scam

[duncan falconer @DuncanFalconer]

@axainsurance Thanks again for getting back, nobody from claims seems to want to contact us to deal with the claim, only yourselves when i reach out publicly. Axa is currently in breach of our insurance contract as you are not providing the service which is stated within the policy

[duncan falconer @DuncanFalconer]

@axainsurance Thank you have just DM details

[duncan falconer @DuncanFalconer]

@axainsurance terrible insurance company. One of our vans had an accident over a week ago and STILL no garage to take our vehicle and no courtesy vehicle as per our policy. Continually being fobbed off

[duncan falconer @DuncanFalconer]

@RAC_Care Who does he speak to, he has been waiting all day at the service station he was abandoned at yesterday? We are on a fleet cover for our small business but will be looking at cancelling it

[duncan falconer @DuncanFalconer]

@TheRAC_UK disgraceful service, left my team mate on the side of the m60 for 5 hours after an accidentand then dumped him at a services and lied about someone else coming to take him to the requested destination

[duncan falconer @DuncanFalconer]

@victorianplumb can someone please get back to me about returning my faulty shower. Numerous livechats and emails but no response. No phone number to speak to a human

[duncan falconer @DuncanFalconer]

@InterfloraUK your a joke of a company, trying to get a refund on flowers that were never delivered. 5 emails later and still getting no where. I would like a refund for a product that was never received

[duncan falconer @DuncanFalconer]

@AXAHealth your service is a joke. Cannot get hold of you, been referred twice to an incorrect specialist. Complete waste of time. Your service is a complete waste of money. How do I speak to someone. Been on hold twice for over an hour?

[duncan falconer @DuncanFalconer]

@YorkshireLegal I think you need to recruit as your conveyancers do not return calls or emails or messages

[duncan falconer @DuncanFalconer]

@YorkshireLegal DO NOT USE. You are supposed to be acting for me on a house purchase. 7 months ago still no completion and Nobody returns my calls or messages. Worst solicitor service I have ever experienced.

[duncan falconer @DuncanFalconer]

@JoCBaxter @PrimroseUK Having exactly the same problem, ignored emails for a week now waiting with 12 other people to speak on phone. Terrible customer service, clearly do not have enough staff