@hattylacey99 @FirstGroupplc This is the resulting mess and damage to the verge!! No need of it 🤬@FirstBusUK plus I can’t report it via your website as I get an error message
@BusesOfSomerset Hi Faye, I removed our cones that had protected the verge at 2pm last Thursday, the verge had been purposely driven on by Saturday morning for more than 10 metres. Done purposely. It’s the 22A service from Tonedale to Taunton. Our CCTV covers the area but not close enough to ID
@BusesOfSomerset Could you pls have a word with your drivers who turn around at the stop at Tonedale in Wellington? One of your (new?) drivers seems to find it necessary to drive up over the raised kerb and make a right mess of the verge we maintain to keep it looking nice
@BusesOfSomerset it has to be a new driver to the route as it only started happening a month or so before Christmas. We’ve now coned it back off again. I wouldn’t want to be a passenger when the vehicle goes up/down from this kerbline 😧 not good for the tyres either!
Logged a broken glass claim with @AdmiralUK via their glass partners @Autoglass NINE days ago……..I’m still ‘looking for the part’ now into its tenth day, whilst Audi have five units in stock. I JUST WANT MY CAR FIXED PLEASE, it’s not too much to ask is it? #CustomerServiceFail
Nine yes nine days on from registering a claim for a broken rear screen @Autoglass are still unable to give any indication of when I can expect a replacement, despite Audi having 5 screens in stock. What a terrible situation, left with a car I cannot use! #poorcustomerservice
@TarmacLtd your latest price rises are unsustainable, you are in grave danger of pricing yourself out of the market. Customers will vote with their feet, I have done so already!
@TarmacLtd Since your mass redundancy exercise back along, I have had ZERO contact from your organisation after losing my sales rep, despite having a £15-20k per month account with you - it seems a very strange way to do ‘business’ - others have reaped the benefit!