Elizabeth Boudrie

Market Insights | @EverestGroup | everything global services | ITO | BPO | GICs | locations | pricing | sourcing

[Elizabeth Boudrie @EBoudrieEG]

Last month, we asked our clients about attrition rates (which showed a 10.5% change in rates over the past three months). This month we focused on commercial outsourcing rates. Check on this graphic to see what we heard.

[Elizabeth Boudrie @EBoudrieEG]

#TalentShortages are a common problem, driving prices up for everyone. From our most recent quick poll, This graphic explores service provider-requested increases on existing outsourcing contracts in different geographies. https://t.co/6yHCyfUTSJ

[Elizabeth Boudrie @EBoudrieEG]

The #IDP market was estimated at $700 million in 2020, and Everest Group estimates IDP will grow between 55% and 65% this year. Read this article about how #AI is redefining how we use documents in a digital world. https://t.co/NmhX2gn1Ai

[Elizabeth Boudrie @EBoudrieEG]

Facebook has hired a former Uber executive as its public policy head. Read Yugal Joshi's comments in this article. https://t.co/S7MMdxrYkC

[Elizabeth Boudrie @EBoudrieEG]

Everest Group Vice President, @AmyFongBiz, and ten other experts from the #procurement industry share their views in this e-book titled, Procurement Experts Outlook. Explore the e-book: https://t.co/zypjV1NAtp

[Nitish Mittal @NitishMittal]

#ContentModeration on social #platforms is a tricky business. #AI hasn't really caught up to automate this and cultural context can be vital, leading to manual review. See @EverestGroup research on Trust and Safety Services featured in this @nytimes piece https://t.co/2dOtsHrwTz?

[Everest Group @EverestGroup]

Read @AmyFongBiz's view on alleviating #talent shortages with predictive #sourcing in this blog. https://t.co/VfCHimFfZO

[Elizabeth Boudrie @EBoudrieEG]

All about federated learning - a new mechanism of #MachineLearning - in a single graphic! https://t.co/0cAfHOJjkj

[Elizabeth Boudrie @EBoudrieEG]

Thankfully, enterprises can leverage Everest Group research to select the right IT specialist. Here are 10 startups identified as cloud management platform trailblazers.

[Elizabeth Boudrie @EBoudrieEG]

Sub-Saharan #Africa – particularly #Nigeria – is emerging as a surprising location for offshore destinations of service delivery. But what risks come along with the opportunities for doing business in this part of the world? Read on. https://t.co/QAIInPuxZD

[Everest Group @EverestGroup]

Discover the top 5 strategies service providers are using to keep onshore delivery prices down. https://t.co/mSWDez8H9N

[Elizabeth Boudrie @EBoudrieEG]

In this 3 Minutes #EGInsights, @Ronakhd and @MichelJanssenTx talk about Everest Group’s enterprise #sustainability maturity model. This four-level model helps differentiate levels of maturity and associated objectives/activities. https://t.co/q86tFOcG7O

[Elizabeth Boudrie @EBoudrieEG]

Organizations' #GlobalBusinessServices (#GBS) centers have high expectations for 2021, including #DigitalTransformation, #CostExcellence, and #innovation. Check on this @everest group graphic.

[Elizabeth Boudrie @EBoudrieEG]

Here's how @everest group experts say #insurers need to rethink operating models to weather the post-COVID recovery, including increasing #outsorucing, balancing #offshoring, and scaling #agile

[Elizabeth Boudrie @EBoudrieEG]

Check out how #banking #customer demand is changing in this recent #infographic from @Everest Group experts.

[Elizabeth Boudrie @EBoudrieEG]

Organizations are moving away from traditional #HR #BPO to newer employment outsourcing models like #PEO, #EOR, and other staffing models. Check out this @everest group infographic.

[Elizabeth Boudrie @EBoudrieEG]

#Cloud is a hot topic these days ... so what can you expect to pay for #SAP #CloudMigration?@EverestGroup's #pricing experts have the answer.

[Elizabeth Boudrie @EBoudrieEG]

The @EverestGroup pricing team has mad skills across the services pricing spectrum, including deep knowledge of comparative pricing across locations. @KunalVerma1711 @ricky21

[Elizabeth Boudrie @EBoudrieEG]

We're seeing enterprises drive vendor portfolio rationalization with these five objectives in mind. #EGInsights #LiveWebinar #Livestream

[Elizabeth Boudrie @EBoudrieEG]

So, when it comes to outsourcing pricing, how should enterprises plan for the future? One way is to explore targeted supplier rationalization for better rates and streamlined contracts. #EGInsights #LiveWebinar #Livestream