Ebuyer Help

This is the official twitterstream for our dedicated Customer Support team. We're here to provide support and answer your queries Monday - Friday 9-5.

[Ebuyer Help @EbuyerHelp]

@kajsxx Hello, sorry to hear this. Please DM us with your order details and I'll have a look, Thanks Chelsea

[Ebuyer Help @EbuyerHelp]

@AaronGillLIVE @Synology @AskSeagate Hi, sorry to hear this. Please can you send us a DM so we can look into this. Regards, Chelsea

[Ebuyer Help @EbuyerHelp]

@donman_00 Hello, please will you send these details via DM and we will have a look at this for you. - Chelsea

[Ebuyer Help @EbuyerHelp]

@SMthegamer1 Hello, I will get this passed on internally, we appreciate your feedback. - Chelsea

[Ebuyer Help @EbuyerHelp]

@dmcnally Hello, sorry to hear this. Please send us a DM and we will look into this for you. - Chelsea

[Ebuyer Help @EbuyerHelp]

@bosstrade Good Morning, sorry to hear this, please send us a DM With your order number and we can review further. Regards,
Chelsea

[Ebuyer Help @EbuyerHelp]

@POseiHwere @Ebuyer Hi Philip, I am very sorry to hear this. Please DM us your order number and I will assist you further. Thanks, Tiff

[Ebuyer Help @EbuyerHelp]

@hsi177883 Hi Leo, Please DM us your order number and I will do my best to assist you with this. Thanks, Tiff

[Ebuyer Help @EbuyerHelp]

@agf1956 Hi Alan, I am sorry to hear this. Please DM us your order number and I will review this further. Thanks, Tiff

[Ebuyer Help @EbuyerHelp]

@jonnybee888 @Ebuyer Hi Jon, Please DM us your order number and I shall review this for you. Thanks, Tiff

[Ebuyer Help @EbuyerHelp]

@Ashley_TwitAcc Hi Ashley, our estimated date of arrival was the 4th of June but this is not a guarantee as it does depend on the amount of stock we receive at a time. Thanks, Tiff

[Ebuyer Help @EbuyerHelp]

@NFFC_TrentEnd Good Afternoon, I have now responded to your DM. If you are needing an urgent response we would always advise to call our customer service team Monday - Friday between 9am - 5pm. Thanks, Tiff

[Ebuyer Help @EbuyerHelp]

@timehunter61 Good Afternoon, I have now responded to your DM. Thanks, Tiff

[Ebuyer Help @EbuyerHelp]

@Jb5694 @Ebuyer @ASUSUK Hi Jordan, Your card was returned as faulty. This was tested and no fault could be found but the item did smell of cigarette smoke which does mean we could not accept as item not required as the item is not in a resalable condition. Due to this the item shall be returned. Thanks,

[Ebuyer Help @EbuyerHelp]

@hsi177883 Hi Leo, Please send us a DM with your order number and I will review this for you. Thanks, Tiff

[Ebuyer Help @EbuyerHelp]

@artstimtc Hi, I can see our team have reached out to Arrow XL today on the back of the email communication. They shall be in touch as soon as they have an update. Thanks, Tiff

[Ebuyer Help @EbuyerHelp]

@Yng1 Good Morning, Please DM your order number and we shall do our best to assist you further. Thanks, Tiff

[Ebuyer Help @EbuyerHelp]

@tha_watchman Good Morning, Please DM us your order number and I will do my best to assist you further. Thanks, Tiff

[Ebuyer Help @EbuyerHelp]

@NzDanMc Hi Daniel, GPUs hold a three year warranty. Anything else please do let me know! Thanks, Tiff

[Ebuyer Help @EbuyerHelp]

@Justmesam_x Hi Samuel, please give our team a call and they will be more than happy to assist you with this - 0371 521 3300 Thanks, Tiff