ECC Lithuania

Esame pasirengę padėti visiems, #ES asmeninio vartojimo tikslais įsigijusiems netinkamos kokybės prekę ar paslaugą! Esame #ECC-Net tinklo dalis.

[European Consumer Centres Network @ECC_web]

Very interesting campaign on video surveillance & personal data by @beuc

#dataprotection #StopVideoSurveillance

👇

[European Consumer Centres Network @ECC_web]

For today's #WorldConsumerRightsDay we put the spotlight on #sustainable consumer initiatives from all over #Europe 🇪🇺💚

Did you know that public transport is for free in Luxembourg?

Or that Austria provides repair vouchers to its citizens?

Read more in this thread 👇👇👇

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

My partner and I used an app to get a discount for a delivery. But the discount wasn't applied and the company charged us twice. After months of discussion with them and thanks to the mediation of @eccspain, we got our money back

Azael Cordero Novo from Spain 🇪🇸

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

I moved from France to Germany. To register my car in the new country I needed a paper from the French insurance company. But because of the #lockdown I couldn't go there. @EVZ_Deutschland arranged for the paper to be sent to me

Vincent de Groot from Germany🇩🇪

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

I had dinner tickets for the TV Tower in Berlin. Because of #Corona they had to cancel and offered a voucher or a refund. I chose the refund but still received a voucher. Thanks to ECC Denmark I could return it and get a refund instead

Brian Lund from Denmark🇩🇰

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

I had to cancel my train trip to Spain due to the pandemic. The French train company only wanted to refund a part of the ticket price. @EVZ_Deutschland helped me get the full amount back! This wasn’t the first time they helped me

Martin Faulhaber from Germany 🇩🇪

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

I booked a spot at a Belgian airport car park. But as my flight was cancelled, I asked the car park company for a refund. No answer! I turned to @ECCFrance and, luckily, they obtained for me a credit note

Florence Lenfant from France 🇫🇷

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

During the #COVID19 crisis, ECC Bulgaria has helped me solve a case with a Spanish hotel: I could rebook for another period without losing any of my money. ECC Bulgaria, keep up the good work!

Svetoslav Genov from Bulgaria 🇧🇬

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

I booked flight tickets via a travel agency, but my flight was cancelled. I asked for other tickets or a refund. No reply! Helpless, I bought new tickets. Someone told me to contact @ECCGreece. They obtained for me a refund

Theodora Eleftheriadou from Greece 🇬🇷

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

I booked a fishing holiday to Norway. The airline had to cancel because of #Corona. I asked to get my money back but nothing happened. Thanks to @EVZ_Deutschland I obtained a refund of the flight costs some months later. Thank you!

Ricardo Almansa from Germany🇩🇪

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

A software company promised me to compensate me for a subscription I had trouble with. But the procedure was impossible to complete. I was even asked to buy another product. Luckily @eccspain helped me get money back

Emilio López van Dam Monsalve from Spain 🇪🇸

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

I booked a ferry on a British website including a cancellation insurance. Because of #Corona I wanted to cancel but no one answered me. I contacted @ECCFrance and am impressed by their service. I finally got a refund!

Serge Descombes from France 🇫🇷

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

I had 2 tickets for the Hungarian Grand Prix. Then the event was cancelled due to #COVID19. The ticket provider refused to reimburse my money, but thanks to @ECCPoland I got my money back. The ECC-Net is doing great work!

Ida Ciesielska from Poland 🇵🇱

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

When we learned that both our outward and return flight by two different airlines were cancelled, my family & I contacted @CECLuxembourg. Their work is outstanding! Our case was complex but they obtained a full refund for us

Anca Beltechi from Luxembourg 🇱🇺

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

We had trouble getting refunded for a flight in relation to #COVID19. The airline didn't want to help us. We tried a private actor with no luck. Then we reached out to ECC Denmark and got a quick and professional response

Christine & Lars Robdrup from Denmark 🇩🇰

[European Consumer Centres Network @ECC_web]

#HelpfromECCNet

I had booked a flight to the USA with a Polish airline. The flight was cancelled so I asked for a refund and filled in an e-form. No result. For 3 months I was helpless. Thanks to @EvrSpotrCentrum I got my money back within 2 weeks

Miroslav Krekáč from Czechia🇨🇿

[European Consumer Centres Network @ECC_web]

Happy #WorldConsumerRightsDay! 🥳

This week, we share with you stories from consumers we've helped in 2020. To us, each of them is a European success story

Here's to assisting many more people in the future!

#WCRD2021 #HelpfromECCNet

@EU_Commission @EU_Consumer @beuc

[ECC Lithuania @ECCLithuania]

#15yearsECCnet and #NewConsumerAgenda

[European Consumer Centres Network @ECC_web]

On Friday, we celebrate #15yearsECCnet with a virtual event 🥳

@dreynders will answer questions about the #NewConsumerAgenda, followed by a panel discussion on #sustainable consumption 🩳

⭐️Tune in on Nov 20 at 2 p.m. ➡️ https://t.co/wPsqJ0rwLW⭐️

[European Consumer Centres Network @ECC_web]

Today, the European Commission launched the #NewConsumerAgenda 🇪🇺

Discover in this thread, what it is about

➡️https://t.co/D085qt1f8v

@EU_Consumer

#consumerprotection

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[ECC Lithuania @ECCLithuania]

#WorldConsumerRightsDay
Pasaulinės vartotojų dienos proga prisiminkite savo vartotojų teises bei privalumus keliaujant ir apsiperkant Europos Sąjungoje, Norvegijoje, Islandijoje ir Jungtinėje Karalystėje! #WCRD2020

[European Consumer Centres Network @ECC_web]

Happy #WorldConsumerRightsDay ❤️
You have consumer rights around the world - but there are so many benefits of #shopping and #travelling in the EU, Norway, Iceland and the UK! Discover the advantages… [1/6] #WCRD2020