@nationalgrid hi, I have just had a contractor from A Coole electrical stating hes working on behalf of National Grid inspecting electrical meters for hot spots. Can you confirm this is legitimate. In South Wales CF41 area
Hey @GBNEWS you need to keep checking in with Dorothea, the 101 year old hero who just featured on your D-Day segment. Such a darling. I could listen to her all day
Hi @SkyUK@WeAreOpenreach can you please explain why MJ Quinn, D-Drill, Virgin Media and Openreach have cut down lampposts in the CF41 area leaving streets with no fibre connection, cables hanging from properties over pavements, roads and in lanes, all with no notice to customers
Hi @VodafoneUK I have requested a network unlock code on two occasions from my old device and its gone over the 10 day period to get the code. Whats going on? Can you help
Hey @RCTCouncil has anyone reported or complained about the potholes on Nant-y-Gwyddon Road between Gelli Industrial Estate junction and the former Tip site. Ive seen roads in better condition in Baghdad
An employee from marketing walked up to me in the breakroom today.
He asked, “Derek, can you help me? I'm locked out of my Outlook account”
I looked at him. I smiled.
Then I revoked his computer access.
Why?
Because he didn't submit a ticket.
If we solve problems without tickets, we have no data. If we have no data, we have no metrics. If we have no metrics, I don’t get my bonus.
I told him, "Submit a ticket, and I will reset your account within 3–5 business days."
Process protects us all.
Today I arrived at the office turnstiles at 9:15 AM.
I realized I left my badge in the Tesla.
Policy states: "No Badge, No Entry."
A Junior Dev saw me waiting.
He hesitated.
He knows the rule is "No Tailgating."
I stared him down through the glass.
I didn't speak.
I just tapped my wrist.
He panicked.
He scanned his badge and held the door for me.
I walked through without saying thank you.
When I got to my desk, I sent an email to HR.
I reported him for a security violation.
He compromised the physical perimeter.
He let an unauthenticated user (me) into the network.
He came to my office crying.
I told him: I am the vulnerability.
I am the penetration test.
You failed.
Security is not about being nice.
It’s about Zero Trust.
I woke up at 1:27 PM today.
I checked my phone. I had missed a 1:00 PM meeting with the CIO.
My Slack status had been set to "Away" for nine hours.
He sent a message: "We're waiting on the call. Where are you?"
I didn't panic. I didn't apologize.
I rubbed the sleep out of my eyes and typed:
"Sorry! I was up until 4:30 AM manually re-indexing the SQL fragmentations. The automated script failed and I didn't want to risk data corruption during business hours."
(I was actually up until 4:30 AM watching a 4-hour YouTube documentary about airplanes).
His reply came in 10 seconds:
"Wow. Thank you for catching that. Please, get some rest. We can reschedule."
The Lesson: Management doesn't know what we do. If you use words like "fragmentation" and "corruption," they won't fire you. They’ll thank you for your sacrifice.
Incompetence looks exactly like martyrdom if your vocabulary is technical enough.
I’m going back to bed.
@Halfords_uk I just received a call to explain my equipment fitting appointment has been cancelled for today after being booked in 8 day's ago
I have lost a day's pay over this, and now its been rescheduled I am going to lose another day pay
When I try to complain I get this.
@Halfords_uk Hi. I am in need of some advice. If I were to pop to a store, is there a way I can trace a duplicate receipt for a purchase I made within the last 4 or 5 years? Its for a dash cam which I have been asked to provide proof of purchase for by Nextbase
@gridcustomersuk there's been intermittent power cuts in my CF41 area over the last two weeks. It's getting frustrating. What's going on?
What's the regs on claiming as its affecting my work day
1/2 This is a supporter of yours @Bonymaenrugby
His name is either Len or his initials are LEN
He thinks it's OK to be verbally abusive, threatening and violent to my wife in front of my 10 year old son threatening to 'Whack you, you c*nt'
@WRU_Community#WRUcommunity