@Nellinson@ElectroluxGroup@Electrolux We appreciate that—thank you! We’ll be sharing more updates on new products, features, and launches, so stay tuned. Your support truly means a lot to us.
@Moredumbtweets@Frigidaire We’re sorry to hear about this experience. That’s not the level of service we aim to provide—especially with a brand-new appliance. Please DM us your model number, serial number, and contact info so we can escalate this for review. ~Ruth
@Moredumbtweets@HomeDepot Hi there. Thanks for bringing this to our attention. That account is not affiliated with Electrolux or Frigidaire. Please avoid engaging or sharing personal information. We’ve reported this and appreciate you flagging it. ~Ruth
@Moredumbtweets@LGUS@Frigidaire We’re really sorry for the frustration you’ve experienced, this is not the experience we want for our customers. We’d like the chance to help make this right. Please send us a direct message with your contact information and appliance details so we can look into this for you.
@DerekHobbs86 Thank you for following up. We’ve received the screenshots you sent yesterday and are reviewing them now. We appreciate your patience and will update you as soon as possible. ~Ruth
@JSantola If you have further concerns or need assistance, feel free to connect with us via Live Chat at https://t.co/AHHb3VnbbB or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET. ~Ruth
The Electrolux front load washer and dryer are now available in Glacier Blue. Make every laundry day a breeze while creating a warm and inviting space for your loved ones to gather. https://t.co/iZaJGsEGWi
@JSantola Hi, we’re sorry for the trouble. Please try sending us a DM again, or reach our support team at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET or through our live chat option at https://t.co/AHHb3VnbbB
More accurately predict dry times so you don’t have to keep checking on your load with Predictive DryTM. Within about 90 seconds of starting the load, the dryer calculates a more accurate time in which your clothes will be perfectly dried.https://t.co/hMd42HtbWr
@JSantola We’re really sorry to hear that and understand how frustrating this has been. That’s not the experience we want for our customers. If you’re willing, please send us a DM with your model number and details so we can look into this and see how we can help. ~Ruth
@JSantola We’re sorry to hear how disappointed you are. That’s not the experience we want anyone to have, and we understand why you feel frustrated. If you’re open to it, please send us a DM so we can review your situation and see if there’s anything we can do to help make this right.
@JSantola We’re really sorry to hear about your experience — that’s not what we want for our customers. We understand how frustrating this situation is. Please send us a DM so we can review the warranty status and see what options may be available to help. ~Ruth
@mrssirfun We’re very sorry for the continued inconvenience. We understand your concern, especially given the expectations for a premium appliance. Please DM us your model, serial number, and service history so we can review your case and discuss next steps. ~Ruth
@mrssirfun We’re very sorry for the ongoing issues and understand how critical this is for your family. This is not the experience we want for you. Please DM us your model, serial number, and service details so we can review your case and help move this forward as quickly as possible. ~Ruth
@mike_da_selecta We’re really sorry, that’s not acceptable, especially after multiple service visits and no-shows. We understand how frustrating this has been. Please DM us your model, serial number, so we can review your case and help move this toward a resolution. ~Ruth
@Happywife64 We’re sorry to hear you’re experiencing an E11 error so early — that’s definitely frustrating, especially with a new machine. Please DM us your model and serial number so we can look into this and help get it resolved as quickly as possible. ~Ruth
@RealLizzyG We understand your frustration and appreciate your feedback. Our warranty policy generally requires repair attempts first, but we want to help. Please DM us your order details, model, and serial number so we can review your situation and explore possible solutions. ~Ruth
@RealLizzyG We’re very sorry to hear about the issues with your new washer. That’s understandably frustrating. Please DM us your order details, model, and serial number so we can review your case and work toward a resolution. ~Ruth