@AmericanAir this is my 3rd time asking for a customer service phone number...I have emailed but I need to speak with someone directly and whenever I call they just tell me to email again
Finally, when I finally got home, was sick, and had to miss a day of work due to @AmericanAir messed up system... they offered me a mere $175 voucher when I complained. That will literally not fund me for any flight I would ever take from NYC. So thanks for nothing.
@AmericanAir told me directly they overbook all flights to prevent any empty seats, therefore there was never a seat for me to take as a standby costumer who spent $900 on a ticket!
Finally, I missed their flight due to a delayed layover flight and they put me on standby. I was on standby in the airport running around, sleeping, getting sick, and begging for a seat on a @AmericanAir flight for 13 hours!!!
Then @AmericanAir did it to me again on my way home! And in their attempt to fix it they cancelled my ticket for my layover flight so I again had no ticket home!
So disappointed in @AmericanAir Went to Peru with them 2 weeks ago and had the worst experience. Spent $900 6 months in advance..I got to the airport and was told I didn’t have a ticket. 🙄