LydiaDworetzky @elleduret - Twitter Profile

25 days ago

Appreciate @itsurboyevan telling the story. It’s been a wild few years, but I think we’re still in the very early innings of what AI agents are going to do to traditional software.

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LydiaDworetzky @ElleDuret

8 months ago

Lets Go!

Eric Rea

@ericwilliamrea

8 months ago

We just crossed $100M in AI agent ARR in under 24 months. Not because of a viral launch or AI hype. But because of a crazy bet we made in 2023. At the end of 2023, over 60k local businesses were using @PodiumHQ to centralize their leads and customer communication into one platform. It’s a great product. Customers convert more leads and make more money with it. But one reality became impossible to ignore: Our customers’ biggest constraint isn’t software. It’s staffing. → 75% annual turnover → 30% of leads come after hours → Every missed call can be $20,000+ in lost revenue Business owners don’t care about software. They care about making money. And the best software in the world doesn’t matter if there aren’t enough people to run it. So we built Jerry, the perfect user of our own platform. Not a chatbot. An AI employee that uses Podium to: - Qualify and schedule every lead - Handle objections and follow up - Learn through natural-language coaching - Work 24/7 Demos are easy. Real AI employees are not. To work in the real world, AI has to think, act, understand context, and use tools. It has to handle thousands of edge cases every day. It has to be coachable. Like a human. That leap is enormous. Agents aren’t a feature. They’re the foundation. That’s why we rebuilt Podium as an AI-first system of agents. Today: - 10,000+ AI agents live in production - AI now outperforms humans in many jobs - $100M+ in AI agent ARR, and accelerating This is still day one. The future isn’t software. It's AI employees that do the work and unlock growth for businesses. We’re early in building what we believe will become the most impactful AI employee ecosystem for the $3T SMB market. We’ve seen 300% year-over-year AI revenue growth and we’re just getting started.

ericwilliamrea's tweet photo. We just crossed $100M in AI agent ARR in under 24 months.

Not because of a viral launch or AI hype.
But because of a crazy bet we made in 2023.

At the end of 2023, over 60k local businesses were using @PodiumHQ to centralize their leads and customer communication into one platform.

It’s a great product. Customers convert more leads and make more money with it.

But one reality became impossible to ignore:

Our customers’ biggest constraint isn’t software. It’s staffing.

→ 75% annual turnover
→ 30% of leads come after hours
→ Every missed call can be $20,000+ in lost revenue

Business owners don’t care about software.
They care about making money.

And the best software in the world doesn’t matter if there aren’t enough people to run it.

So we built Jerry, the perfect user of our own platform.

Not a chatbot. An AI employee that uses Podium to:
- Qualify and schedule every lead
- Handle objections and follow up
- Learn through natural-language coaching
- Work 24/7

Demos are easy.
Real AI employees are not.

To work in the real world, AI has to think, act, understand context, and use tools.
It has to handle thousands of edge cases every day.
It has to be coachable. Like a human.

That leap is enormous.

Agents aren’t a feature. They’re the foundation.

That’s why we rebuilt Podium as an AI-first system of agents.

Today:
- 10,000+ AI agents live in production
- AI now outperforms humans in many jobs
- $100M+ in AI agent ARR, and accelerating

This is still day one.

The future isn’t software. It's AI employees that do the work and unlock growth for businesses.

We’re early in building what we believe will become the most impactful AI employee ecosystem for the $3T SMB market.

We’ve seen 300% year-over-year AI revenue growth and we’re just getting started.

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ElleDuret retweeted

Eric Rea

@ericwilliamrea

8 months ago

We just crossed $100M in AI agent ARR in under 24 months. Not because of a viral launch or AI hype. But because of a crazy bet we made in 2023. At the end of 2023, over 60k local businesses were using @PodiumHQ to centralize their leads and customer communication into one platform. It’s a great product. Customers convert more leads and make more money with it. But one reality became impossible to ignore: Our customers’ biggest constraint isn’t software. It’s staffing. → 75% annual turnover → 30% of leads come after hours → Every missed call can be $20,000+ in lost revenue Business owners don’t care about software. They care about making money. And the best software in the world doesn’t matter if there aren’t enough people to run it. So we built Jerry, the perfect user of our own platform. Not a chatbot. An AI employee that uses Podium to: - Qualify and schedule every lead - Handle objections and follow up - Learn through natural-language coaching - Work 24/7 Demos are easy. Real AI employees are not. To work in the real world, AI has to think, act, understand context, and use tools. It has to handle thousands of edge cases every day. It has to be coachable. Like a human. That leap is enormous. Agents aren’t a feature. They’re the foundation. That’s why we rebuilt Podium as an AI-first system of agents. Today: - 10,000+ AI agents live in production - AI now outperforms humans in many jobs - $100M+ in AI agent ARR, and accelerating This is still day one. The future isn’t software. It's AI employees that do the work and unlock growth for businesses. We’re early in building what we believe will become the most impactful AI employee ecosystem for the $3T SMB market. We’ve seen 300% year-over-year AI revenue growth and we’re just getting started.

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ElleDuret retweeted

Eric Rea

@ericwilliamrea

9 months ago

Our engineering teams at @PodiumHQ are on-site every day with auto dealers, HVAC providers, and Medspa owners to build agents that make them more money. We’re excited that @OpenAI chose to feature our story. https://t.co/mvueP5B8n5

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Who to follow

📍NYC 🐶 dad ♑️🏳️‍🌈 Mostly looking to follow comedy and shit posting

LydiaDworetzky @ElleDuret

9 months ago

Check out our newest AI offering at Podium. 🔥 Auto: https://t.co/u2ZfMHOmEI Aesthetics: https://t.co/L9bDCKdptQ Home Services: https://t.co/XlaooU57If

Eric Rea

@ericwilliamrea

9 months ago

Big news at @PodiumHQ today — we just launched a major upgrade to our AI employee: Jerry 2.0. This is the most capable and customizable AI on the market, built to do one thing: make our customers more money. Across the businesses we work with, we’ve learned the biggest constraint isn’t software. It’s people. Labor is expensive and inconsistent. Most teams can’t respond to every lead, call, or message 24/7, let alone follow up proactively. Missed opportunities are costly. More than 10,000 rooftops already use our AI employees to capture leads, book jobs, close sales, and handle complex customer scenarios around the clock. The impact is massive: customers see 30% revenue uplift. With Jerry 2.0, we’re raising the bar again, helping businesses scale and remove constraints that were previously impossible. We built the best off-the-shelf AI employee for every industry we serve, optimized for lead conversion. But every business is different, so we also built the ability for owners to fully customize their AI using plain English. You can coach it to communicate like you and perform like your best rep. You stay in complete control and get more done. Here’s what’s new: • Out of the box expertise trained on your industry from day one • Trainable in plain English. Adjust tone and playbooks just like you would a human employee • Versatile enough to handle every scenario your business encounters • AI Studio makes Jerry’s reasoning transparent and gives owners full control to steer him toward the right responses If your business depends on speed, consistency, and converting every opportunity, this is the best possible agent for you. We’re just getting started. Check out all of Jerry's new capabilities today. https://t.co/lRoCCipf4Y

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ElleDuret retweeted

Eric Rea

@ericwilliamrea

9 months ago

Big news at @PodiumHQ today — we just launched a major upgrade to our AI employee: Jerry 2.0. This is the most capable and customizable AI on the market, built to do one thing: make our customers more money. Across the businesses we work with, we’ve learned the biggest constraint isn’t software. It’s people. Labor is expensive and inconsistent. Most teams can’t respond to every lead, call, or message 24/7, let alone follow up proactively. Missed opportunities are costly. More than 10,000 rooftops already use our AI employees to capture leads, book jobs, close sales, and handle complex customer scenarios around the clock. The impact is massive: customers see 30% revenue uplift. With Jerry 2.0, we’re raising the bar again, helping businesses scale and remove constraints that were previously impossible. We built the best off-the-shelf AI employee for every industry we serve, optimized for lead conversion. But every business is different, so we also built the ability for owners to fully customize their AI using plain English. You can coach it to communicate like you and perform like your best rep. You stay in complete control and get more done. Here’s what’s new: • Out of the box expertise trained on your industry from day one • Trainable in plain English. Adjust tone and playbooks just like you would a human employee • Versatile enough to handle every scenario your business encounters • AI Studio makes Jerry’s reasoning transparent and gives owners full control to steer him toward the right responses If your business depends on speed, consistency, and converting every opportunity, this is the best possible agent for you. We’re just getting started. Check out all of Jerry's new capabilities today. https://t.co/lRoCCipf4Y

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ElleDuret retweeted

Car Dealership Guy

@GuyDealership

over 2 years ago

Forget all the bells and whistles — the secret to growing sales? Just answer the phone (or email ... or text): 54% of customers report buying from the *first* business that responds. As an old mentor used to say, “When that phone rings, it’s money calling.” And it’s hard not to be bullish on AI in this space. The right technology can respond to car buyer questions at any time of day, schedule test drives... I’d expect many more dealers (and businesses) to adopt tools that enable this over the coming years. Check out this AI tool from Podium (ask it some hard questions): https://t.co/x9EFRMgOKj (Data via CDG Partner: @PodiumHQ #podiumpartner)

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LydiaDworetzky @ElleDuret

almost 6 years ago

@NateSilver538 SaaqA aaa

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ElleDuret retweeted

Scott Kelly

@StationCDRKelly

over 6 years ago

Was asked to share my favorite photo of our planet. Seen from space, the Earth has no borders. We are all seeing now just how interconnected we are. What we share is much more powerful than what keeps us apart, for better or for worse. We can prevail if we work together.