DoNotTrust EmiratesAirlines

Disabled customer who was shocked by events on a recent flight. Started this handle to expose fraud. Booked trip on #Emirates - fully paid - left stranded.

[DoNotTrust EmiratesAirlines @EmiratesAirFail]

Spent 7 hours on @EmiratesSupport chat. They kept resetting the conversation, lost context & failed to use the dozens of #data points we provided to get a request filed for a supervisor to call us back about our ticket fiasco. #ConsumerProtection #FAA #UAE #Airline #Emirates #Fly

[DoNotTrust EmiratesAirlines @EmiratesAirFail]

.@emirates. We paid for 2 roundtrip domestic legs & roundtrip legs to #Dubai. Ended up paying more than $600 out of pocket, during last leg, because #Emirates didn't properly transfer the tickets to the domestic carrier. Paid out of pocket for the #tickets so we could get home.

[DoNotTrust EmiratesAirlines @EmiratesAirFail]

No help from Emirates Air after leaving disabled passenger stuck in airport with no assistance. We contacted the airline, filled out forms & still haven't received compensation for flights we were forced to re-buy when Emirates failed to properly release our tickets to US carrier

[DoNotTrust EmiratesAirlines @EmiratesAirFail]

We'll be filing paperwork this week. Please DM to speak about this with us. #Emirates has refused to #help us. We believe there is #discrimination here. @FAANews .@USCPSC .@DisabilityCA .@Emirates .@EmiratesFACup .@EmiratesSupport .@CAgovernor .@PacificADACtr .@ADANational .@TSA

[DoNotTrust EmiratesAirlines @EmiratesAirFail]

No help from Emirates Air after leaving disabled passenger stuck in airport with no assistance. We contacted the airline, filled out forms & still haven't received compensation for flights we were forced to re-buy when Emirates failed to properly release our tickets to US carrier

[DoNotTrust EmiratesAirlines @EmiratesAirFail]

A total embarrassment for @Emirates & @EmiratesSupport. You've acted so shamefully and scammy that I almost feel bad for the level of damage your support team is causing your brand. We tried to work it out without shaming you but I guess you've left us no choice but to go public.

[DoNotTrust EmiratesAirlines @EmiratesAirFail]

@emirates @EmiratesSupport Absolutely unacceptable that you're restarting this support chat from the beginning. I work. I can't sit by to wait for your automated responses. It is exactly the problem we've had for all of these months. You have our number in chat. Call us directly!

[DoNotTrust EmiratesAirlines @EmiratesAirFail]

.@emirates. We paid for 2 roundtrip domestic legs & roundtrip legs to #Dubai. Ended up paying more than $600 out of pocket, during last leg, because #Emirates didn't properly transfer the tickets to the domestic carrier. Paid out of pocket for the #tickets so we could get home.

[DoNotTrust EmiratesAirlines @EmiratesAirFail]

.@DisabilityCA Still no help resolving our issue with .@Emirates .@EmiratesSupport. Hoped to resolve this directly with the #Airline, but time to tell our story to .@NBCNews & every #consumer agency and #traveler we can. #Emirates, DM and we'll drop the #complaint & report back.

[DoNotTrust EmiratesAirlines @EmiratesAirFail]

No help from Emirates Air after leaving disabled passenger stuck in airport with no assistance. We contacted the airline, filled out forms & still haven't received compensation for flights we were forced to re-buy when Emirates failed to properly release our tickets to US carrier

[Disabled World (DW) Disability News Service @DisabledWorld]

Travel Has Become a Therapeutic Tool for the Disabled

Study reveals #Disabled #Americans use #Travel as #Therapy, with poorest individuals #Traveling most to combat #Loneliness despite facing significant barriers

https://t.co/HzwolrdqMv

[DoNotTrust EmiratesAirlines @EmiratesAirFail]

@TSA We started this account today. We had a very serious situation with a security issue coming back from the middle east. How do we report the details of this incident to the TSA?