Emma Foster

[Emma Foster @EmmaEmser]

@RolloNicola @HMRCcustomers Yes and that. I won’t rest until I get this sorted!!

[Emma Foster @EmmaEmser]

@HMRCcustomers day 4 of trying to speak to a PERSON- a total of 10 calls today of speaking to a machine to get through and then the call ended - annoying to say the least. Have you any idea when someone is actually going to answer the phone?

[Emma Foster @EmmaEmser]

@RolloNicola @HMRCcustomers Perhaps I should, maybe the whole time scale from the 13th December, the fact it��s currently being dealt with by the House of Commons, local MP etc count for nothing.
@HMRCcustomers you have made this error and admitted fault so why are you not resolving it!!!

[Emma Foster @EmmaEmser]

@HMRCcustomers Tried that’s also waiting forever and a day to never get connected 🤷🏼‍♀️ no wonder people give up!!

[Emma Foster @EmmaEmser]

@HMRCcustomers Hi that’s fine I will keep trying to speak to someone to rectify an error YOUR end which has caused me nothing but grief for the last 3 months. Let’s hope you don’t need to get hold of me - as I might too busy to answer 🤷🏼‍♀️ shocking !! Let’s hope NICEO tier 2 complaint help us!!

[Emma Foster @EmmaEmser]

@HMRCcustomers any chance of being able to speak to an actual person at all- second day in a row I have tried to get through - wasting my life on hold to be disconnected as your too busy!!

[Emma Foster @EmmaEmser]

@HMRCcustomers 0300 200 3310

[Emma Foster @EmmaEmser]

@HMRCcustomers Also no advisers available at the moment 🤷🏼‍♀️ just gets worse!

[Emma Foster @EmmaEmser]

@HMRCcustomers
Has an ongoing issue with NI number, been told it’s not valid, been given a new one, my employer is trying to update the system and been told that the UTR and NINO is now not linked? How do we do this without spending life on hold in a queue? Same UTR as before!

[Emma Foster @EmmaEmser]

@HMRCcustomers Also on hold for 1 hour 13 mins to be disconnected as you are to busy has literally destroyed my would today.. no wonder people give up, be a different story is I owed HMRC money etc

[Emma Foster @EmmaEmser]

@Matalan hi is anyone responding to any emails please? Placed an order on 25/06 - estimated delivery 30/06 its now 04/07 and still cannot get to speak to anyone about my order ?

[Emma Foster @EmmaEmser]

@rhubarbnwhitter How was it Samm xx

[Gemma Collins @missgemcollins]

He he

[Emma Foster @EmmaEmser]

@virginmedia Seems to be ok ish, however the tv is still freezing and the wifi signal is weak!

[Emma Foster @EmmaEmser]

@virginmedia trying to get hold of someone for 2 days now- absolute nightmare. Your web chat kept me waiting and then disconnected me and then trying to get through on the phone hours wait..
Can someone get back to me please!!

[Emma Foster @EmmaEmser]

@virginmedia 😂😂 week just gets better

[Emma Foster @EmmaEmser]

@KcAkoma @virginmedia 🤦🏻‍♀️

[Emma Foster @EmmaEmser]

@KcAkoma @virginmedia 😂 got to laugh… rang this morning at 8.34 was still waiting at 9.37 - couldn’t make it up LOL

[Emma Foster @EmmaEmser]

@virginmedia 1 hour on the phone last night and still no answer… what am I meant to do?The router I currently have will probably end up in the bin. how do I order one please? I will not be paying my bill this month as I haven’t received any services, no doubt some one will contact me then.

[Emma Foster @EmmaEmser]

@virginmedia Never used to happen probably the last week or so,got a message to say upgraded broadband to a faster speed ever since then it’s been rubbish,nothing works and as I’ve said before I need to speak to someone and the only person I can reach is you through twitter,it’s crazy!