Funnelli enough

Foodie, smartypants and opinionated better half of Chris & Emz 🤣 Trying to balance being a mother of 4 young uns with a reckless streak and love of travel.

[Funnelli enough @EmmaMFunnell]

@ScotRail So it's up to me to ask your staff not to dump a bag on a seat on a busy train. Good to know that Scotrail's behind their own than the customer. Thanks.

[Funnelli enough @EmmaMFunnell]

@ScotRail Busy train most of us standing but glad your staff's bags get a seat.

[Funnelli enough @EmmaMFunnell]

@sainsburys I'm afraid it doesn't. Your partnership with them means people end up out of pocket and unable to resolve the issue should it go wrong.

[Funnelli enough @EmmaMFunnell]

@sainsburys is it true that if one places an order with you via a 3rd party such as Uber Eats that is not for you to resolve should it transpire that it was Sainsbury's that packed entirely the wrong order?

[Funnelli enough @EmmaMFunnell]

@ubereats_uk Not to worry. I think Trading Standards might be more of a useful course of action.

[Funnelli enough @EmmaMFunnell]

@UberUKI_Support placed a grocery order within last hour. Order doesn't match mine in any shape or form but despite sending photos I'm getting no help. Out of pocket and angry

[Funnelli enough @EmmaMFunnell]

@ubereats_uk placed a grocery order within last hour. Order doesn't match mine in any shape or form but despite sending photos I'm getting no help. Out of pocket and angry

[Funnelli enough @EmmaMFunnell]

Apparently according to your customer service staff the policy doesn't allow for customers to complain about such matters. Beggars belief really. Order from Just Eat if you want to to be shouted at and chastised.

[Funnelli enough @EmmaMFunnell]

@JustEatUK Rude and hostile delivery driver. Customer service seem disinterested and dismissive.

[Funnelli enough @EmmaMFunnell]

@FlyingTigerUK courier have lost my parcel from you. How can this be resolved?

[Funnelli enough @EmmaMFunnell]

@iseult I'm stating opinions and conversing a lot in the confines of my own home. In Scotland. With my hand over my mouth.

[Funnelli enough @EmmaMFunnell]

@welovehistory Are you open as usual today by any chance?

[Funnelli enough @EmmaMFunnell]

@spoonfulofsugr @welovehistory Same here and it's eerliy calm outside and zero information to be gotten 🤷🦄

[Funnelli enough @EmmaMFunnell]

@N_T_S are your easter egg hunts free to members?

[Funnelli enough @EmmaMFunnell]

@HelloFreshUK Having a nightmare with customer service. I wish to escalate the issue please.

[Funnelli enough @EmmaMFunnell]

@Tinderbox_Cafe embarrassed. He was then flung a cup of scalding hot tea where the lid wasn't on properly. Disinterested unpleasnt staff, unprepared to show any decent customer service to anyone least of all an individual who may have required additional support. Pitiful.

[Funnelli enough @EmmaMFunnell]

@Tinderbox_Cafe at your kiosk at QueenSt Station Glasgow today. Pretty unpleasant experience where customers were directed to block in a young wheelchair user who had to face the 'wrong ' way from the queuing side for ease of movement. Poor chap felt awkward as hell and

[Funnelli enough @EmmaMFunnell]

@WhoGivesACrapTP Several emails going unanswered (mine and customer service escalation) and DM blanked. How am I supposed to get this resolved?

[Funnelli enough @EmmaMFunnell]

@WhoGivesACrapTP Tried you for the first time. Parcel delivered somewhere but not to me. Courier can't link my postcode or email address to what was confirmed in the order summary. Bit of disaster really

[Funnelli enough @EmmaMFunnell]

@WhoGivesACrapTP Done