@AerLingus can you please advise where we are to submit refund details for flights that we booked with other carriers (as per the advice of your staff yesterday) as we have not received any information on how to do this. Thanks.
@Nobuhle91090174@AerLingus We just did following the advice from the one member of the @AerLingus staff we have found and then AerLingus called for the Edinburgh flight to board manually. So now their staff have just cost me even more money by telling us to book with @ryanair
@AerLingus I've been in Dublin airport since 8am this morning...nothing is going ahead as planned. I am about to lose a holiday and the money I paid for it if I am not back in Glasgow by 12pm tomorrow morning. Please advise us for this situation as we cannot find a single member of staff.
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