Just spoke to a nice lady at Cazoo called Alice. However, Alice’s bosses seem to have no understanding of customer service and how to rectify a problem. On the Cazoo website it states that I should expect general wear and tear relative to the cars age! Come on @CazooUK DO BETTER!
@CazooUK After buying my car that I was originally very happy with, at the end of June this year, I now have problems and your customer support don’t seem to respond to emails. My cars chassis has the wear and tear (rust!) of a car that’s lived on a beach for 6 years!