Worst @AmericanAir experience. Traveling for over 24 hrs. Flight from Cancun delayed 2 hrs. Subsequently making us miss our connecting flight to ATL. Got stuck in MIA for a night. Now sitting on the plane for 2 hrs waiting depart! We were supposed to leave at 1:47..it’s 3:37...
@spgassist Wrong room booked.
Room not available upon check in.
Shit stuck on the toilets.
Children told to sleep on floor.
Found a controlled substance on the floor.
Our kids could’ve swallowed a controlled substance.
Management refused to do an incident report.
@spgassist @StarwoodBuzz @WestinTampaBay Normal hotel policy is to pay an amount for incidentals. Then upon check out pay the balance of your room. This property has tried to charge my card more than 10 times during my stay and I have yet to check out. The hotel manager locked us
@WestinTampaBay @StarwoodBuzz @spgassist This hotel is full of scammers. The wine from the mini bar was already open.... I bet they’ll try to charge us for this also! Though we don’t drink ...... #DontStayHere
For our troubles @WestinTampaBay they offered continental breakfast... oh but then they said no one could ‘man it ‘ for 4 hours... who would eat this! Let alone feed It to their kids ? @spgassist @StarwoodBuzz
@WestinTampaBay The first night we check in. The sheets hadn’t even been changed. It was very nice to pull back the covers to see hair from someone else..... Nice job! @StarwoodBuzz @starwoodhotels@spg @spgassist
Do not stay at @WestinTampaBay the property is disgusting. The staff is racist and incompetent. @StarwoodBuzz @spgassist needs to remove this property from the brand. HORRIBLE BRAND REPRESENTATION
Never ever ever ever stay at the @WestinTampaBay @StarwoodBuzz @starwoodhotels. This is the worst hotel I’ve ever stayed at. Where does this look like???? Motel 6
@WestinTampaBay The first night we check in. The sheets hadn’t even been changed. It was very nice to pull back the covers to see hair from someone else..... Nice job! @StarwoodBuzz @starwoodhotels@spg @spgassist
For our troubles @WestinTampaBay they offered continental breakfast... oh but then they said no one could ‘man it ‘ for 4 hours... who would eat this! Let alone feed It to their kids ? @spgassist @StarwoodBuzz
@WestinTampaBay @StarwoodBuzz @spgassist This hotel is full of scammers. The wine from the mini bar was already open.... I bet they’ll try to charge us for this also! Though we don’t drink ...... #DontStayHere
Do not stay at @WestinTampaBay the property is disgusting. The staff is racist and incompetent. @StarwoodBuzz @spgassist needs to remove this property from the brand. HORRIBLE BRAND REPRESENTATION