@jesusyesares@envato Hello there, we're happy to help with your request. To assist you further, please open a ticket here (https://t.co/7ZiKRSGNFN) and/or email us at ([email protected]), and share the ticket #4072627.
Best,
@olga_petrivna@Payoneer I'm sorry, but we don't provide support over socials due to security reasons.
We'd be more than happy to look into this, and I highly encourage you to raise a ticket here https://t.co/JDYPjWjCnw so we can help you with options to solve this matter, if possible.
-Anya
@olga_petrivna@Payoneer Hello! Could you kindly submit a ticket through this link: https://t.co/JDYPjWjCnw? One of our team members from the Author team will be more than happy to assist you. Thank you!
-Anya
@m_zahiid@envato@ThemeForest@envato_help I'm sorry to hear that - have you already sent us a ticket? If so please communicate with the team, else please create a new ticket with the details via https://t.co/7ZiKRSGNFN so we can assist
-Anya
@AndreyEreminDE Hello! I'm sorry to hear you recently had an unpleasant experience.
Could you kindly submit a ticket through this link: https://t.co/JDYPjWjCnw? One of our team members from the Author team will be more than happy to assist you. Thank you! -Anya
@1Jaaber@envato@envato_help Thanks for reaching out. We are experiencing a higher volume of tickets and can assure you we are actively working on responding to all requests. In the meantime, please provide me with your ticket number. I'll be happy to make sure it makes it to the right department.
@AisaJeckso96759@Sherdle@codecanyon Thanks for reaching out. I'm not entirely sure I understand your request. Can you please clarify and provide more context?
@shalomxbt Thank you so much for reaching out with this suggestion. We currently accept Visa, Mastercard, American Express (USD only), Apple Pay, and PayPal for subscription payments.
Please let me know if you have any further questions or concerns.
Thank you
@TmedWorld01 Hello! Really sorry to hear this. Could you please share all the details of the problem using the form at this link https://t.co/7ZiKRSGNFN? From there, we’ll get to the bottom of this for you as soon as we can. -Elaine
@MoribundMurdoch@ProItOut@envato I'm sorry to hear about your experience. Please submit a ticket so that our Envato Market team can review your situation. To submit a ticket use the following link: https://t.co/7ZiKRSGNFN
@40b557765b0a40a I'm sorry to hear you are facing issues with an item. Here is an article with more information on how to submit a refund request: https://t.co/X76nEtWoY6
@MoribundMurdoch Hi there! Sorry to hear you're not happy with your purchase. Can you please submit a ticket with the details so we can look into it? Thank you! https://t.co/7ZiKRSGNFN -Elaine
@40b557765b0a40a Please submit a ticket using the following link: https://t.co/7ZiKRSGNFN
Our Envato Market team will be happy to look into this for you. Best regards, CO.
@40b557765b0a40a Thank you for reaching out. I am more than happy to answer any general questions here. However, your request requires that you provide account sensitive information so we ask that you please submit a ticket using the following link: https://t.co/7ZiKRSGNFN
Thank you