I know manufacturing defects happen, that’s not the issue. I’m just hoping someone from @Mattel can help me resolve this
This was a special gift from my sister🥺💜
@Mattel Hi @PollyPocket@Mattel, I need your help💜
I finally opened a Polly Pocket Fruit Friend Reveal that my sister gave me as a gift… and it came with a manufacturing defect. The surprise pet was missing. 🥺🧵👇
Unfortunately, the website redirected me to a Brazilian WhatsApp bot that wouldn’t even accept my Mexican phone number, and I haven’t received any response to my email😞