🚨 RED ALERT: @realmeIndia 🚨 @realmecareIN Terrible customer service! Warranty support feels like a never-ending excuse game. Extremely disappointed. Customers deserve transparency, accountability & real solutions. #NoMoreRealme
🚨 RED ALERT 🚨
Very disappointing experience with @realmecareIN@realmeIndia. My in-warranty phone developed a black display, but the warranty repair has been rejected citing an old physical mark that was unrelated to the display failure.
Think twice before buying realme.
@realmeIndia@realmecareIN@skyli_realme I’m already trying to reach you via email, but I’m getting no response at all. This is extremely disappointing and reflects very poor customer service. Please contact me immediately and provide a clear resolution for I need urgent comeback
@realmeIndia@realmecareIN@skyli_realme I have still not received any call from the service center regarding my repair status or the current status of my device. Please urgently coordinate with the service center and provide me with a clear update on my warranty repair.
@realmecareIN I’ll share the details via DM. But please don’t just repeat the same OOW response. I need the complete inspection report, technical diagnosis, and clear justification for denying warranty. I request a fresh technical review and warranty repair. Please resolve this fairly.
@realmeglobal@skyli_realme@realmeIndia My warranty repair issue is still unresolved despite repeated follow-ups. Your service team is refusing warranty repair without a satisfactory justification. I need immediate escalation and repair under warranty. Please resolve this ASAP.
@skyli_realme@realmeIndia@realmecareIN My warranty repair issue is still unresolved despite repeated follow-ups. Your service team is refusing warranty repair without a satisfactory justification. I need immediate escalation and repair under warranty. Please resolve this ASAP.
@realmeIndia@realmecare Is this how a loyal customer is treated? My genuine warranty repair is still being denied despite repeated follow-ups. This is unfair and extremely disappointing. Please support me. I’ve decided: #NoMoreRealme. Think before buying realme.
@realmeIndia@realmecare My warranty repair issue is still unresolved despite repeated follow-ups. Your service team is refusing warranty repair without a satisfactory justification. I need immediate escalation and repair under warranty. Please stop delaying and resolve urgently.
@realmeIndia@realmeCare Same scripted replies again and again, but no genuine warranty resolution. This is extremely disappointing and feels unfair to customers. I’m done with Realme. No more Realme products. #realme#Warranty
Extremely disappointed with @realmeIndia. Same scripted replies again and again instead of resolving my genuine warranty issue. This feels like customers are being misled. No more #realme products for me. @realmeCare
@realmeIndia@realmecareIN URGENT ASSISTANCE NEEDED! Service centre is asking me to visit and close SR IN70-002-R261003001, but my display issue is still unresolved. I need warranty repair, not SR closure. Please escalate this to the senior team and help resolve it urgently.
@realmecareIN URGENT ASSISTANCE NEEDED! Service centre is asking me to visit and close SR IN70-002-R261003001, but my display issue is still unresolved. I need warranty repair, not SR closure. Please escalate this to the senior team and help resolve it urgently.
@realmeIndia@realmecareIN
URGENT ASSISTANCE NEEDED: No call or update yet on SR IN70-002-R261003001. Please escalate this immediately to your senior team and provide a resolution.
@realmecareIN The service centre is asking me to visit and close the SR, but my concern is still unresolved. I need the phone repaired under warranty. I’m a long-time realme user and my family also uses realme phones. Please personally look into this and help resolve it fairly.
@realmecareIN Thank you for the response. I appreciate you looking into this. Since my phone is under warranty and the display stopped working suddenly, I request you to please prioritize the case and provide an update at the earliest. SR: IN70-002-R261003001.
@Er_shubhamsin16 Hi Shubham, thank you for reaching out to us. Apologies for the unpleasant experience. Please allow us sometime. We are getting this check and will get back to you soon. Thanks!
@realmeIndia@realmecareIN Following up on SR IN70-002-R261003001. I have still not received any call or update. Please escalate and provide a resolution at the earliest.
@realmeIndia My phone display suddenly went black. Service centre rejected warranty citing an old dent (6 months old), though the phone worked fine until now. SR No: IN70-002-R261003001.The phone is under warranty. Kindly provide a proper technical assessment and warranty repair.
I ordered a brand new phone from @amazonIN@AmazonNews_IN on 16 March 2023, but they sent me a refurbished one instead. This is pure scam—misleading customers and selling used products as new. Shame on you, Amazon. #AmazonScam#FraudAlert#ConsumerRights