Finally on the way to PNS after 40+ hours of delays.
Supposed to be home July 27. Instead: maintenance issues, missed connections, rebooking, overnight delay, and zero certainty throughout the process. Unacceptable. @AmericanAir
@AmericanAir First a 4-hour delay getting here, and now we’ve been sitting on the plane for 40+ minutes waiting on “maintenance.” Why board passengers before the aircraft is cleared? Some communication would go a long way.
Every update somehow makes it worse. Our 5:25 PM boarding is now 6:00 AM tomorrow. Over 12 hours of delays just trying to get home. This has been unacceptable @AmericanAir
Update: Delayed again until 6 PM. Now we might get home, but to an airport an hour away, meaning I’ll have to pay for an Uber home. What a travel day @AmericanAir
Update: We just got told the plane can’t depart. Everyone is deplaning, we’ll miss our Dallas connection, and now we have to find another flight home. After a 4-hour delay getting here and 40+ minutes onboard for “maintenance,” this has been a mess. @AmericanAir