Eshwar

[Eshwar @Eshwar_Hothur]

PR vs Reality: @SkodaIndia tweets a generic template for the public, but behind the scenes, there is ZERO contact, ZERO refund, and ZERO accountability. 🤖❌

A complete clutch failure at just 11,496 km on a brand-new Škoda Kylaq is a manufacturing defect, not regular wear and tear. Forcing a customer to pay ₹21,628 and then ignoring them is shameful.

Will senior management actually step up, or is Škoda's customer service just run by chatbots?

@KlausZellmer @Piyush_Arora_ @seema_arora
@PetrJaneba @TeamBHPForum @hormazdsorabjee @sirishchandran @jagograhakjago #SkodaKylaq #SkodaIndia #ConsumerCourt #AutomobileIndia

[Eshwar @Eshwar_Hothur]

🚨 Zero refund. Zero accountability.

My brand-new Škoda Kylaq suffered a complete clutch failure at just 11,496 km, even before its first annual service. I paid ₹21,628 for the repair.

I raised this publicly and requested @SkodaIndia management to intervene. Not a single call. Not a meaningful resolution. ⚠️

If this is how a premium brand handles a major failure at such low mileage, prospective Kylaq buyers should seriously think twice before buying. 👎

I loved the car. But a brand is judged not only by its product, but by how it stands behind that product when something goes wrong.

@SkodaIndia @SkodaIndia_PR @TeamBHPForum

Invoice: PIA260775 | ₹21,628 | 11,496 km
Still waiting for Škoda to take responsibility.

#Skoda #SkodaIndia #SkodaKylaq #Kylaq #SkodaOwners #CarOwners #Automobile #IndianAutomobile #CarProblems #CustomerService #ConsumerRights #ConsumerAwareness #CarBuying #NewCar #CarMaintenance #AutoIndustry #India

[Eshwar @Eshwar_Hothur]

@SkodaIndia This generic response is not acceptable. Nobody from Škoda has contacted me regarding the refund or provided any resolution.

I have already approached the dealership and paid ₹21,628 for a clutch failure at just 11,496 km.

I am not asking to be redirected to the dealership again. I have already done that.

I am asking Škoda India to take ownership and refund the full ₹21,628 as a goodwill gesture.

Please have a senior management representative contact me and close this matter with a 100% refund. I have waited long enough.

[Eshwar @Eshwar_Hothur]

🚨 Zero refund. Zero accountability.

My brand-new Škoda Kylaq suffered a complete clutch failure at just 11,496 km, even before its first annual service. I paid ₹21,628 for the repair.

I raised this publicly and requested @SkodaIndia management to intervene. Not a single call. Not a meaningful resolution. ⚠️

If this is how a premium brand handles a major failure at such low mileage, prospective Kylaq buyers should seriously think twice before buying. 👎

I loved the car. But a brand is judged not only by its product, but by how it stands behind that product when something goes wrong.

@SkodaIndia @SkodaIndia_PR @TeamBHPForum

Invoice: PIA260775 | ₹21,628 | 11,496 km
Still waiting for Škoda to take responsibility.

#Skoda #SkodaIndia #SkodaKylaq #Kylaq #SkodaOwners #CarOwners #Automobile #IndianAutomobile #CarProblems #CustomerService #ConsumerRights #ConsumerAwareness #CarBuying #NewCar #CarMaintenance #AutoIndustry #India

[Eshwar @Eshwar_Hothur]

@SkodaIndia This generic response is not acceptable. Nobody from Škoda has contacted me regarding the refund or provided any resolution.

I have already approached the dealership and paid ₹21,628 for a clutch failure at just 11,496 km.

I am not asking to be redirected to the dealership again. I have already done that.

I am asking Škoda India to take ownership and refund the full ₹21,628 as a goodwill gesture.

Please have a senior management representative contact me and close this matter with a 100% refund. I have waited long enough.

[Eshwar @Eshwar_Hothur]

🚨 Zero refund. Zero accountability.

My brand-new Škoda Kylaq suffered a complete clutch failure at just 11,496 km, even before its first annual service. I paid ₹21,628 for the repair.

I raised this publicly and requested @SkodaIndia management to intervene. Not a single call. Not a meaningful resolution. ⚠️

If this is how a premium brand handles a major failure at such low mileage, prospective Kylaq buyers should seriously think twice before buying. 👎

I loved the car. But a brand is judged not only by its product, but by how it stands behind that product when something goes wrong.

@SkodaIndia @SkodaIndia_PR @TeamBHPForum

Invoice: PIA260775 | ₹21,628 | 11,496 km
Still waiting for Škoda to take responsibility.

#Skoda #SkodaIndia #SkodaKylaq #Kylaq #SkodaOwners #CarOwners #Automobile #IndianAutomobile #CarProblems #CustomerService #ConsumerRights #ConsumerAwareness #CarBuying #NewCar #CarMaintenance #AutoIndustry #India

[Eshwar @Eshwar_Hothur]

@SkodaIndia #donttrust

[Eshwar @Eshwar_Hothur]

Extremely disappointed as a loyal Škoda customer! My brand-new Kylaq suffered a total clutch failure at just ~11k KM, even before its 1st official annual service. Just paid ₹21,628 to Tafe Access Limited, Bangalore to get my car back. I love the car's drive, but this early failure is shocking. I know @SkodaIndia holds itself to premium global standards. Waiting for management to step in and approve a 100% corporate goodwill refund to prove why people should trust & buy Skoda cars! Invoice No: PIA2607775.

@SkodaIndia_PR @volklub @TeamBHPforum #SkodaIndia #SkodaKylaq #ConsumerCourt

[Eshwar @Eshwar_Hothur]

Extremely disappointed as a loyal Škoda customer! My brand-new Kylaq suffered a total clutch failure at just ~11k KM, even before its 1st official annual service. Just paid ₹21,628 to Tafe Access Limited, Bangalore to get my car back. I love the car's drive, but this early failure is shocking. I know @SkodaIndia holds itself to premium global standards. Waiting for management to step in and approve a 100% corporate goodwill refund to prove why people should trust & buy Skoda cars! Invoice No: PIA2607775.

@SkodaIndia_PR @volklub @TeamBHPforum #SkodaIndia #SkodaKylaq #ConsumerCourt

[Eshwar @Eshwar_Hothur]

Extremely disappointed as a loyal Škoda customer! My brand-new Kylaq suffered a total clutch failure at just ~11k KM, even before its 1st official annual service. Just paid ₹21,628 to Tafe Access Limited, Bangalore to get my car back. I love the car's drive, but this early failure is shocking. I know @SkodaIndia holds itself to premium global standards. Waiting for management to step in and approve a 100% corporate goodwill refund to prove why people should trust & buy Skoda cars! Invoice No: PIA2607775.

@SkodaIndia_PR @volklub @TeamBHPforum #SkodaIndia #SkodaKylaq #ConsumerCourt