Etihad Help

Welcome to the official Etihad Guest Relations channel. Need support? Send a DM to @EtihadHelp we are available 24/7!
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[Etihad Help @EtihadHelp]

@DWnorthfield Hello Darren. That does not sound ideal. We have sent you a DM. Please have a look. *Zack

[Etihad Help @EtihadHelp]

@mindfulmirrors Hello there. Please send us a DM with your booking reference to check this further. *Zack

[Etihad Help @EtihadHelp]

@raisinghanidd Please tell us more about the experience via private messages to check from our end. *Tobi https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@shish_hideouts Hello Shish. I've just responded to you via DMs, please have a look and let us know if you need any further assistance. *Moro

[Etihad Help @EtihadHelp]

@OutspokenHindu Hello Gauraav. Please remove your booking reference from public posts to comply with data protection regulations. We've sent you a direct message to assist you with this; please check it out. Thanks. *Sal

[Etihad Help @EtihadHelp]

@SatyamS0409 Hello Satyam, We're sorry to hear about your experience with us. Please reach out to us via DM with more details to assist you with it. *Kiro https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

We fully understand, yet this needs to be investigated by our Baggage Claims Team as they are the concerned department for handling such cases. Please proceed with raising all the details with them for further assistance. You may submit the claim using this link https://t.co/tbMeIwV66W. For further assistance, you may join us via DMs. *Moro

[Etihad Help @EtihadHelp]

@mobilemechanic Hello Stephen. We're happy to hear about your experience with us. Feel free to reach out to us via DM with more details if you wish to tell us more about it. *Kiro https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@SwatiKateja19 Hello Swati, that doesn't sound ideal, pelase send us your booking reference via private message to check for you. *Tobi https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

Hello Jim. No worries, if you need to update your first name, last name, date of birth or email address, please submit a request through the Etihad Guest feedback form (https://t.co/66wQqPQ6zQ). Upload a copy of your passport and we’ll verify your details and complete the update.

For any other profile enquiries, please use the same online form. *Tony

[Etihad Help @EtihadHelp]

@PonPandian Hey Pon, the team is working on your case and will update you once their review is complete. *Pika https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@PonPandian That doesn't sound ideal! We have replied to you via DM. Please get in touch with us there. Thanks! *Rose

[Etihad Help @EtihadHelp]

@DWnorthfield Hi Darren. We have replied to you via DM. Please get in touch with us there. Thanks! *Rose

[Etihad Help @EtihadHelp]

@KaanKoz888 Hello Kaan, it doesn't sound ideal for us. Please reach us via DM with more details to best assist you with your case. *Kiro https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@Abdul50803974 Hi Abdul. We have replied to you via DM. Please get in touch with us there. Thanks! *Rose

[Etihad Help @EtihadHelp]

@Shajithfqky Hi Shajith. We can see that your booking issued by travel agency as they have the control over your booking. Please reach them as they will be in better position to assist you from their side. Thanks. *Enzo

[Etihad Help @EtihadHelp]

@ApsingiShr7569 Hi Shravani. No worries at all, please share with us the booking reference through the DMs to check this for you. *Sam https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@douglas071890 Hello Douglas, this shouldn't be the case. Please join us via DM sharing your details to check this from our end.
*Pika https://t.co/WVAeTad9lm