@Hallmark She decided to go to her manager for some reason, and he decided to make my mother pay for it. We were shocked, we were not the ones who broke it. When we told them this, they did not care. They were rude, forcing my mom out of $15. Never shopping Hallmark again. 2/2
@Hallmark My mother and I used to love your stores until we went to one in the mall in SLC. We were walking through the aisles, and found a little shattered wedding frame. Being in Utah, there are lots of little kids in the store, so we told the sale rep about it for safety. 1/2