@FlairAirlines How about compensating the passengers for your lack of customer service and leaving passengers at airport for 12 hrs waiting to hear about hotel and food vouchers?
@derekmontague1@FlairAirlines I received responses from Flair that no compensation will be given because cancellation was due to Safety and Standards of Care obligations were met because :
- I was provided with transportation to and from hotel and hotel room
- I was provided with a food voucher at hotel
@FlairAirlines I can understand the mechanical delays but cannot understand Flair staff abandoning passengers at airport after flight cancellation Flair- you should have stuck around and made sure we were taken care.
In hotel in Truro they shuttled us to 10 hrs after flight should have left They have no clue how I m getting back to airport if flight is actually leaving in a few hrs. I was suppose to receive a call to give me the details- dont believe anything they say anymore
@FlairAirlines
Cancelled flight- Halifax Airport- staff are gone- no email received on supposed hotel until next flight
Airportforhours On hold for more than hour so far
Hi! Received message yesterday verifying Cuba's need for pre departure covid test. Received voicemail that this is not for all inclusive. Please let me know where, if, Sunwing has publicly announced this? Pre covid test very difficult to get , planned on cancelling...