Wondering how to use ChatGPT to increase customer success productivity ๐ค ?
This blog post is for you >> https://t.co/cTCgz3FtvQ
#CustomerSuccess#ChatGPT
Still using a one-size-fits-all approach for self-serve onboarding ๐ค ? Your customers deserve more than that.
See an EverAfter demo >> https://t.co/lglTMQL9jk
Great to see Yair Bortinger of @ControlUp - and the winner of Best Use of Technology in #customersuccess at the 2022 EMEA @ExcellenceInCS Awards - share his story at The Customer Conference Israel! Truly innovative approach to digital CS
Still using a one-size-fits-all approach for self-serve onboarding ๐ค ? Your customers deserve more than that.
Book a demo of EverAfter >> https://t.co/zuZcyyq5gn
Have you adopted a churn-buster mindset?
Here is what Chilik Hochberg, VP of Customer Success at @rookoutlabs says about why this mindset is essential in 2023.
Link to post>>https://t.co/qn4kxr6wZP
When you blindly trust your product team's hype about a new feature, knowing it's missing crucial functionalityโฆ ๐คฃ
CSMs 2023 resolution: Go with your gut and avoid the fate of the Titanic (AKA Churn)
#customersuccess
Feeling overwhelmed with emails after your holiday vacay โฑ ?
EverAfter and its wonderful friend @ChatGPTUser has got your back with quick customer email openers.
โญ๏ธ We've got some from corporate clients & others for startups โญ๏ธ
Check them out in the first comment>>>
Hiring freezes becoming more and more common, CS teams need to be structured in a way that optimizes capacity without increasing headcount.
#CustomerSuccess
With https://t.co/2VdP9Oerh4, so much of the โwhite-gloveโ high-touch customer experience like hub personalization and personal reminders can be automated.
#customersuccess#CustomerExperiencePortal
Watch this video to get a full understanding of Scaling Customer Success for SMB vs. Enterprise. https://t.co/XR0g1C9dYz
#customersuccess#customersuccessprogram
Here's a glimpse from our last webinar on"๐๐ก๐ ๐ซ๐ข๐ฌ๐ ๐จ๐ ๐ญ๐ก๐ ๐ ๐ฎ๐ฅ๐ฅ-๐๐ญ๐๐๐ค ๐๐๐"๐ค.
With the tech slowdown in full swing, hear @KFaltorusso 's advice on how customer success teams should address the topic with their customers๐ฏ.
#customerexperience
Making the best first ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐ข๐ฆ๐ฉ๐ซ๐๐ฌ๐ฌ๐ข๐จ๐ง is more important than ever ๐.
๐Give customers a professional onboarding experience.
๐Go beyond spreadsheets.
๐Share your plan anywhere youโd like.
There's more about that in the first comment ๐
#customersuccess