UPDATE: im working to get all current orders out as fast as i possibly can, after having a massive issue with royal mail, i will not be taking any more orders, longer explanation in the image
UPDATE: im working to get all current orders out as fast as i possibly can, after having a massive issue with royal mail, i will not be taking any more orders, longer explanation in the image
@SuperNerdPetey apologies ive been dealing with royal mail issues trying to get all the packages back, that were supposed to be sent out in december, and between that and my dad being in and out of hospital ive been away from twitter, i have your package here ready to be re shipped on monday
I am no longer using @RoyalMail as my shipping company waiting multiple weeks for simple tracking updates, not following through on what they agreed to do when called, and now a 6 month + wait for insurance payouts when shipping internationally
@thebenjameister@thebenjameister sadly with your case there isn’t much i can do as your package got to your post office and you refused the customs charge, and since the package was never returned its paypals policy and mine not to replace it
@SuperNerdPetey@SuperNerdPetey yes everyone will get there orders im working as fast as possible to get everyones orders sorted, and fixing the mailing issues
I know they’re having their own issues with strikes but when a package won’t even register into their system so tracking doesn’t even show it’s with them is not acceptable for this long , I didn’t mind when I thought the issue was only going to last a few weeks
sorry for being gone again my dad had to go back into hospital due to his COPD and they’ve found a issue with his heart, have already shipped a bunch will be updating people tomorrow so keep an eye on your paypal emails, sorry again for being away will be back to DMs on monday
I am back sorry to everyone that has been waiting for a very long time I got I’ll just after my last post so had to take some time away , I will respond to everyone’s DM’s by Monday and currently working as fast as I can to ship everyone’s orders and packages that were returned
@Travisfresh1 @cristersonchee Apologies all fixed and shipping in the morning I knew I was waiting for a address from someone and you weren’t showing in my messages
Will finally be back in the office from the 7th apologies again to everyone this has effected it’s been like the 6 months from hell I have about 80 or so orders to finish/verify shipping/ and ship, Covid hit me like a truck and I’m finally out of isolation
Apologies to everyone for being away from DM’s my dad got very ill so I ended up spending a couple of weeks in hospital with him, then I got Covid preventing me from going home as my sister is high risk, just managed to get my phone dropped off to me so I could let everyone know