Evolve CX - Customer Experience

Experience Management | We Support Build Customer-Centric Businesses Globally | Advisory | Training | Tech | Research | | 🌎

[Evolve CX - Customer Experience @EvolveCX]

Whether you are an aspiring CX leader or a seasoned professional, this personalised coaching will help you to stand out in your career. Register today for a FREE Intro Session!

🔗 Sign up now 👉🏼 https://t.co/p3wuNB3fQG

[Evolve CX - Customer Experience @EvolveCX]

Elevate Your Customer Experience Today!

Are you ready to take your CX career to the next level? Join Dr. Lucy Kiruthu, a globally recognized CX expert, for an exclusive CX coaching program designed to empower you with transformative strategies and insights.

[Evolve CX - Customer Experience @EvolveCX]

Learn how to intentionally design and deliver experiences that build loyalty, strengthen our brands, and drive business growth.

Register today for more information https://t.co/fc5SN5NA3U

[Evolve CX - Customer Experience @EvolveCX]

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 𝗳𝗼𝗿 𝗦𝗠𝗘𝘀

Customer Experience Mastery for SMEs is for business leaders who know that sustainable growth comes from customers who trust you and keep coming back.

[Evolve CX - Customer Experience @EvolveCX]

Good Friday ✝️

A moment to pause, reflect and reconnect with what truly matters.

In every experience we design and every interaction we lead, empathy and intentionality remain at the core.

Wishing you a peaceful and reflective Good Friday. 🙏

#GoodFriday #EvolveCX #Leadership

[Evolve CX - Customer Experience @EvolveCX]

Join Dr. Lucy Kiruthu at Africa’s Annual Customer Experience Conference 2026

📍 Diani, Kenya
📅 15th – 17th April 2026

We look forward to connecting with you there.

#CustomerExperience #EmployeeExperience #CXLeadership #AfricaCX #CXConference

[Evolve CX - Customer Experience @EvolveCX]

When SMEs master this, they build trust, repeat customers, and long-term growth.
https://t.co/CzupDu54jA

[Evolve CX - Customer Experience @EvolveCX]

CX Mastery for SMEs | Episode 2: How is Customer Experience Different from Customer Service?
In this episode, we break down the difference between customer service and customer experience (CX) and why CX goes beyond fixing problems to designing the end-to-end experience.

[Evolve CX - Customer Experience @EvolveCX]

You will learn how every interaction influences how customers perceive your business.
https://t.co/JT6cKYRTNh

[Evolve CX - Customer Experience @EvolveCX]

CX Mastery for SMEs Episode 1: What exactly is Customer Experience (CX), and why does it matter?
In this first episode of CX Mastery for SMEs, we unpack what CX really means and why it is your most powerful growth advantage as an SME.

[Dr. Lucy Kiruthu CCXP, XMP @KiruthuLucy]

CX Mastery for SMEs | Episode 7: How Do Small Daily Actions Shape Our Cu... https://t.co/eVdWSOviy7 via @YouTube

[CEM Africa Summit @CEMAfricaSummit]

🎤 Speaker Spotlight: Dr Lucy Kiruthu joins the CEM Africa Roadshow – Kenya Edition! 🇰🇪

📍 Sarova Hotel, Kisumu
📅 10 April 2025

Find out more at: https://t.co/zycTIW45Rb

[Evolve CX - Customer Experience @EvolveCX]

Happy International Women’s Day 🎉

This International Women’s Day, we are giving a special shoutout to all the phenomenal women entrepreneurs out here!

#WomensDay #InternationalWomensDay #AccelerateAction

[Evolve CX - Customer Experience @EvolveCX]

Get started with a FREE Intro Session today!
Unlock your potential and take your CX expertise to the next level.

🔗 Sign up now 👉🏼 https://t.co/iK8ck8Kv82

[Evolve CX - Customer Experience @EvolveCX]

CX Coaching with Dr. Lucy Kiruthu, CCXP

𝐄𝐥𝐞𝐯𝐚𝐭𝐞 𝐘𝐨𝐮𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩!

Are you ready to become a CX trailblazer?

🔗 Sign up now 👉🏼 https://t.co/iK8ck8Kv82

[Evolve CX - Customer Experience @EvolveCX]

•Master CX Leadership Skills: Gain the tools to drive customer-centric culture.
•Achieve Tangible Results: Implement proven strategies to elevate customer loyalty.
•Stand Out in Your Career: Position yourself as a CX leader with impactful solutions.

[Evolve CX - Customer Experience @EvolveCX]

Start your December with inspiration, fresh ideas, and actionable insights to supercharge your 2025 CX journey. See you there! 🌍☕
🔍 Key CX Insights from 2024 & Winning CX Strategies For 2025
🗓️ Date: Tuesday, 3rd December, 2024

🔗 Zoom Link: https://t.co/AzBDqyj0Rc
💰 FREE !!

[Evolve CX - Customer Experience @EvolveCX]

Start your December with inspiration, fresh ideas, and actionable insights to supercharge your 2025 CX journey. See you there! 🌍☕
🔍 Key CX Insights from 2024 & Winning CX Strategies For 2025
🗓️ Date: Tuesday, 3rd December, 2024

🔗 Zoom Link: https://t.co/AzBDqyj0Rc
💰 FREE !!

[Evolve CX - Customer Experience @EvolveCX]

🌟 An End-of-Year CX Conversation with The CX Academy Africa 🌟

Throughout 2024, The Customer Experience Academy Africa has hosted the vibrant World of CX Virtual Breakfast Conversations every Tuesday at 7:30 AM EAT.

🔗 Zoom Link: https://t.co/AzBDqyj0Rc
💰 FREE !!!

[Evolve CX - Customer Experience @EvolveCX]

Join us on Tuesday, December 3rd, for a special edition as we close the year in style! Together, we will:
✨ Reflect on the biggest CX lessons from 2024.
✨ Uncover winning strategies to elevate Customer Experience in 2025.