@capehog Hi, we’re so sorry you didn't have a great experience in our store. Can we make it up to you? Please reach out to our customer care line at 1-888-372-2763.
@Daugherty2At Hey Bo,
All reviews are helpful reviews, so thank you for yours. We’re so sorry about your less-than-stellar experience. Please email our customer service department at [email protected], and we’ll help however we can.
@samvance Hi Sam,
We understand it’s frustrating. After inspecting your frames, our team deemed that they could not safely install lenses. Lens installation on non-Eyemart frames is at the store's discretion. For questions or help, email [email protected].
@zentzu_2 Hey there!
We’re so sorry you didn't have a great experience in our store. Can we make it up to you? Please reach out to our customer care team at [email protected].
@MataMaria56227 Providing you with the best vision solution is always our goal. So, let us make it right! Just reach out to our customer care team at [email protected], and we’ll help you as best we can!
@caldwelljt Hey Mr. Caldwell!
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
@beingbirdsells Hey there!
Thank you so much for taking the time to rate and review your local store. We’re overjoyed to hear you were satisfied with our customer service! We look forward to seeing you again!
@SunflowerSass89 Hello Susan,
Thank you for your comments. We’re always working to improve our store experience, and we appreciate all feedback given. If there is anything else that we can do for you, please feel free to reach out to [email protected]
@kitaku32 Hi Kit,
We're sorry to hear about your grandmother's experience. Please reach out to us with more details, include store location and contact number, so we can assist you further and ensure this is addressed promptly. Thank you for bringing this to our attention! 1-888-372-2763
@fjohnbrink@discovervis Hi John,
Sale price transparency is our priority! Many factors determine your ideal glasses, including custom lenses and prescriptions. For additional assistance, please call our customer care at 1-888-372-2763.
@rensirbob We apologize for the wait. While we do aim to deliver speedy service every time, some more complex orders and high-prescriptions lenses can take more time than usual. To get an update about your order status, call our customer care line today at 1-888-372-2763.
@Gabejara21 Thank you so much for taking the time to rate and review your local Eyemart Express store. We’re overjoyed to hear you were satisfied with our customer service! Thanks for visiting, and we look forward to seeing you again!
@DeplorableDarla Hi Darla,
We take price transparency very seriously. When we’re building your perfect pair of glasses, we’re always confirming that pricing is accurate. Since every situation is unique, we’d love to speak with you. Please call customer care line at 1-888-372-2763 for assistance!
@gon4gold3 We're sorry to hear about your fall and injury. Your safety is our main focus. Please send us a direct message with your contact details, and the GM will contact you promptly. Thank you for letting us know.