#AFW schedule
Here's the schedule for the weekend! Tickets will remain on sale until 1 hour before each extra!
Autographs and Personalized videos will be on sale until Monday the 20th!
Autograph Update
We apologize for not getting back to you sooner. We have read your concerns and are actively working on a solution to make things right. Thank you for your patience!
@universbutera At the moment we really want to focus on getting everyone their autographs because we are aware people have been waiting for a while and it would seem unfair to be planning new events when we didn’t deliver them from previous ones. We are very sorry about the delay.
Also note that autographs for Europeans customers are being sent to a team member in Europe before they’re shipped to you. This is to keep shipping costs reasonable for you but it takes a little longer to get your autograph compared to US customers.
✍️ AUTOGRAPHS UPDATE
We are still waiting to get autographs back from the following guests : Freddie, Jade, Anna, Luke, Tessa, Gage and Melissa (from #AFW).
We will inform you as soon as we receive them and can ship them to you.
We also had autographs sent back to us after being shipped to some of you and we had to resend them. Please reach out to us in case your address has changed.
We are trying our best to keep you informed by email when this arrives so you are aware of the additional delay.
#AFW AUTOGRAPHS UPDATE
We are doing our best to ensure all autographs are delivered in a timely manner. We're running into timing issues due to USPS delays. As soon as we have more info, we'll let you know.
We're so sorry for the delays & thank you so much for your patience.
Please keep an eye on your mailboxes as USPS is having a lot of issues with tracking updating and delays due to the holidays coming up.
We are currently awaiting return of Anna's, jades and Freddie's autographs. And patiently waiting for last events guests autographs
Thank you so much @Fantom_Fest, @MelissaPonzio1 and her brothers dog for my personlised video 🥺❤ it really made me laugh and getting a message of you again was soooo nice ! Thanks ❤❤❤
#AFW Personalized Videos
All videos have now been sent. If you’re missing yours, please check your spam folder. If it isn’t there, email us at [email protected] with your name and the name of the guest you purchased a video from.
#AFW Tessa Personalized Videos
All of Tessa’s videos have been sent out via wetransfer.
Please check your spam folder before reaching out to us if you haven’t received it.
Don’t forget to download the video on your device because wetransfer links expire after some time.
#AFW Melissa Personalized Videos
All of Melissa’s videos have been sent out via wetransfer.
Please check your spam folder before reaching out to us if you haven’t received it.
Don’t forget to download the video on your device because wetransfer links expire after some time.
#AFW Gage Personalized Videos
All of Gage’s videos have been sent out via wetransfer.
Please check your spam folder before reaching out to us if you haven’t received it.
Don’t forget to download the video on your device because wetransfer links expire after some time.