FARFETCH Support

Have any customer service questions about FARFETCH? We're here to help! Follow @Farfetch for the latest updates.

[FARFETCH Support @FarfetchHelp]

@Manar707A63738 مرحبا Manar707 Alshahrani,

نرجو منكم مشاركة رقم الطلب و سنوقم بالتواصل معكم عبر البريد المستخدم لعمل الطلب لمساعدتكم

[FARFETCH Support @FarfetchHelp]

@amor0roma Hi there, thanks for reaching out! A follow-up message with more information will be sent to the email address on file for this order. Let us know if you need more assistance.

[FARFETCH Support @FarfetchHelp]

@444dpi Hi, thanks for reaching out! You can head here to see the selection of Prada Monolith Boots: https://t.co/ohvUZtBqSs
Please note that availability may vary depending on your location. If you need anything else, feel free to contact us.

[FARFETCH Support @FarfetchHelp]

@yalilkhalas مرحبا Arwa,

يمكنكم استخدام هذا الكود RXKJ2Q للحصول على 10% خصم على اول طلب اليكم , يسرى هذا الكود على القطع المختارة ذات السعر الكامل لحد ادنى للطلب 550 درهم اماراتى او ما يعادله

[FARFETCH Support @FarfetchHelp]

@deboehindero Hi @deboehindero, thanks for reaching out! For security reasons, we don’t share private information on social media. Therefore, a follow-up message with more information will be sent to the email address on file for this order. Let us know if you need more assistance.

[FARFETCH Support @FarfetchHelp]

@xxmbythebay Hi @Mich, thanks for reaching out to us.
We're sorry for any inconvenience caused.
In order to better assist you, can you please kindly send us a DM with the order number?
Thank you and we hope to hear from you soon!

[FARFETCH Support @FarfetchHelp]

@Brini__M Thank you! A follow-up message with more information will be sent to the email address on file for this order soon. Let us know if you need more assistance.

[FARFETCH Support @FarfetchHelp]

@Brini__M Hi Brini__M, we're so sorry to hear about this issue!
Could you please provide the order number by private message so we can follow-up accordingly by email? We look forward to your reply!

[FARFETCH Support @FarfetchHelp]

@PinkLavendr Hi PinkLavendr, thank you for your message!
Upon subscribing to our newsletter, you will receive a promotional code for your initial purchase. Enjoy your shopping!

[FARFETCH Support @FarfetchHelp]

@__LittleLady___ You can check that information at the bottom of our website "Promotion terms & conditions". You can also send us the promo code and item ID so we can check the issue. Let us know if you need further help!

[FARFETCH Support @FarfetchHelp]

@lanmanalo08 Hi, thanks for reaching out!
So we can better assist with your query, can you please provide us with the order reference by private message? You can find it in the email received upon placing the order.
Thank you. Hoping to hear from you soon.

[FARFETCH Support @FarfetchHelp]

@abescure هل لك أن تشارك إسم القطعة أو صورة مشابهة لها

[FARFETCH Support @FarfetchHelp]

@jlvc_a Hi @jlvc_a, thanks for reaching out.
As an authorized online platform for every FARFETCH partner, we guarantee that all products available on our site are 100% authentic. If it did not meet your expectations and your order is within the Return Policy, you can return for a refund.

[FARFETCH Support @FarfetchHelp]

@sandkittyy We're sorry to hear about that! As a new customer, you can take advantage of our promo code RXKJ2Q. Kindly take a moment to review our terms and conditions, located at the bottom of our website. Let us know if we can help further!

[FARFETCH Support @FarfetchHelp]

Hi there @nikushamen We're sorry to hear of your experience and would love to look into this for you. We're currently unable to reply to your tweet directly. If you can DM us your order number, we can share this information with our Customer Service team.

[FARFETCH Support @FarfetchHelp]

@rwan_grace Thanks for reaching out!
We have campaigns throughout the year where we provide customers with promotional codes. The best way to keep up with those is by subscribing to our newsletter and if you do, you will receive a promotional code for your first purchase. Happy shopping!

[FARFETCH Support @FarfetchHelp]

@andrewatsu12 In order for us to pass this on to our Customer Service Team, we need you to provide us with your order number. We look forward to hearing from you.