Lela_F

[Lela_F @FataSibulela]

@CityPowerJhb We haven't had electricity for two days now. And it's the same 3 complexes on Van Dalen Rd South; Palmilla, Reethi Rah & Kanahura. Every week now we're having to log calls because of these 3 complexes. Please escalate and fix route cause
CPWEB5126136
CPWEB5119130

[Lela_F @FataSibulela]

@CityPowerJhb There is an outage on Van Dalen Rd South in Willowbrook and surrounding areas. Please escalate quickly. We've been having weekly power outages and it's beyond frustrating now. CPWEB5092949

[Lela_F @FataSibulela]

@CityPowerJhb We have lost power again on Van Dalen South in Willowbrook. It came back but went off at 07h47. Same complexes; Kanuhura, Reethi Rah & Palmilla. Please escalate CPWEB5086827

[Lela_F @FataSibulela]

@CityPowerJhb
Ref CPWEB5085488
Ref CPWEB5085857
Ref CPWEB5086505
Have technicians been dispatched to attend the Willowbrook outage? We've been reporting for over 12 hours and we haven't even received communucation that anyone is attending to this. Please escalate

[Lela_F @FataSibulela]

@CityPowerJhb @LTakalo Has a team been dispatched to investigate?

[Lela_F @FataSibulela]

@CityPowerJhb
Ref CPWEB5085488
Ref CPWEB5085857
Please update and escalate on the Willowbrook outage on Van Dalen Rd South. Still no electricity and we don't want another 4 day outage.

[Lela_F @FataSibulela]

@CityPowerJhb We have a power outage in Willowbrook on Van Dalen Rd South, but it seems only a few Complexes are affected. Palmilla and Kanahura Complex. It seems when Clearwater was restored, our power went off. Please assist CPWEB5085488

[Lela_F @FataSibulela]

@CityPowerJhb We have a power outage in Willowbrook on Van Dalen Rd South, but it seems only a few Complexes are affected. Palmilla and Kanahura Complex. It seems when Clearwater was restored, our power went off. Please assist. CPWEB5085488

[Lela_F @FataSibulela]

@CityPowerJhb Please check MSS on Scrooby St in Willowbrook. It might also be affecting the ongoing power outage in Van Dalen Rd South. Please act urgently. We have not had electricity since Saturday, 20 June
CPWEB5027141

[Lela_F @FataSibulela]

@CityPowerJhb This is unfair. 4 days without electricity in Willowbrook and now we have to wait for the load to subside before some of us can get restored? My fridge is basically a cupboard. Is CP going to refund me the groceries I have to replace! Lord take the wheel

[Lela_F @FataSibulela]

@CityPowerJhb Please escalate Willowbrook, Van Dalen Rd South. Some complexes have been restored, but others are still in the dark. Kanahura, Reethi Rah, Palmilla are still without power. It's been 4 days now. Please treat this with the urgency it deserves

[Lela_F @FataSibulela]

@CityPowerJhb Some complexes in Willowbrook still haven't been restored on Van Dalen Rd South. Namely Kanahura, Reethi Rah, Palmilla are still without power, yet complexes opposite us have been restored. It's been 4 days now with no electricity. Please escalate. It's too much

[Lela_F @FataSibulela]

@CityPowerJhb Please advise on Willowbrook, on Van Dalen Rd South to be exact

[Lela_F @FataSibulela]

@CityPowerJhb Can we please get real feedback for Willowbrook/Ruimsig.
It's been 24 hours and you can't keep telling us about this 16% restoration. Here is yet again another ref for action CPWEB5021165; third call logged today

[Lela_F @FataSibulela]

@MAY572384121 @CityPowerJhb @CityPowerJhb what do you have to say to this? You're still reporting a 16% restoration when the residents haven't even seen you on site restoring anything. Come on guys. It's going to be 24 hours with no power and you'll still report 16% restoration?

[Lela_F @FataSibulela]

@CityPowerJhb We've had no power since 17h53 last night in Willowbrook. No solid feedback from CP at all. All we've been told is "We'll let you know when we get feedback" meanwhile nobody has even been dispatched!!! Come on City Power! When is our case gonna be taken seriously?

[Lela_F @FataSibulela]

@CityPowerJhb CPWEB5019327 for the Willowbrook/Ruimsig outage. Please assist and advise urgently on the status. We haven't had electricity 6 hours now with no update or acknowledgement from City Power.

[Lela_F @FataSibulela]

@CityPowerJhb Willowbrook went off at around 17h53, almost 2 hours ago

[Lela_F @FataSibulela]

@CityPowerJhb @CityPowerJhb Can we get an update on Willowbrook/Ruimsig please?
We're struggling to log calls because of your interruptions

[Lela_F @FataSibulela]

@CityPowerJhb Hi @CityPowerJhb , we have a power outage in the greater area Willowbrook and surrounding suburbs, and because of the IT maintenance, we can't log calls