FAITH JAMES

The same hammer that shatters glass forges steel

[FAITH JAMES @Fay_Favour]

@KenyaPower I bought tokens for wrong meter. How can it be reversed?

[FAITH JAMES @Fay_Favour]

@AIRTEL_KE all my gadgets are saying connected without Internet. Mifi, home router and mobile phone. What could be the issue. All day we've been without Internet

[FAITH JAMES @Fay_Favour]

@KenyaPower_Care Nanyuki power has become luxury. Kila siku ni black outs then mnazima simu 🗑 🚮

[FAITH JAMES @Fay_Favour]

@AIRTEL_KE all good. Thank you. I'll give feedback by EOD

[FAITH JAMES @Fay_Favour]

@AIRTEL_KE shared on dm

[FAITH JAMES @Fay_Favour]

@AIRTEL_KE what could be wrong with my sim card? Inasema tu emergency calls only all the damn time

[FAITH JAMES @Fay_Favour]

@AIRTEL_KE kindly check inbox

[FAITH JAMES @Fay_Favour]

@KenyaPower_Care Mtr:14286914586
Token:1764-9064-2614-3414-6490
Date:20260504 18:58
Units:7.8
Amt:200.00
TknAmt:128.04
OtherCharges:71.96
For Details dial *977#

Token says used but no lights

[FAITH JAMES @Fay_Favour]

@EdwinLallo @AIRTEL_KE @SafaricomPLC Last time I had an issue with @AIRTEL_KE everything was done hapa tu. Dealing with @Safaricom_Care is how I know there is no God. There cannot be a God of any kind under such circumstances.

[FAITH JAMES @Fay_Favour]

@EdwinLallo @AIRTEL_KE @SafaricomPLC So I leave work at 5:30 today to get to their shop I'm told I'm late. Mind you I can't geg any time during the day coz how do you explain to your boss you're going to replace a sim card. We get in at 7 and leave at 5:30 every day. This line is on my everything since 2010

[FAITH JAMES @Fay_Favour]

@EdwinLallo @AIRTEL_KE @SafaricomPLC You have no idea how frustrated I am today. Since last week Wednesday my line went mteja hivo tu. Been tweeting Safaricom wanasema they done sijui what I should restarting my phone. A whole week nothing. You wonder why an active line would go off.

[FAITH JAMES @Fay_Favour]

@Safaricom_Care I got to the shop at 5:30. I was chased away ati masaa imeisha. I took myself to a safaricom shop at cedar mall Nanyuki. One of your call centre guys disconnected her call saying ati he can't help. Now I have time here on twitter

[FAITH JAMES @Fay_Favour]

@Safaricom_Care since Wednesday kazi ni restarting phone. Why? What happened to my sim card? Why am I mteja yet I have not tampered with it? I can't even access bank services. Then mnanikatia simu?

[FAITH JAMES @Fay_Favour]

@Safaricom_Care from your dms you've been restarting my line since last week. What were you restarting if it has an issue? Why didn't you come out plain simple and say what the issue is?

[FAITH JAMES @Fay_Favour]

@Safaricom_Care today I have time. Tutakaa hapa

[FAITH JAMES @Fay_Favour]

@Safaricom_Care this same line appears in all my documents since 2010 after high school when I turned 18. What has changed now?

[FAITH JAMES @Fay_Favour]

@Safaricom_Care why can't you tell me why it went off? What happens to people who can't get off or hours during the day? They will never be helped? You have all my call logs and transactions details. Why did I suddenly become mteja?

[FAITH JAMES @Fay_Favour]

@Safaricom_Care no one can reach me since Thursday. I gave you my airtel line on inbox you had said you'll communicate till date nothing. Since 2010 I have nwver had an issue with this line. Why now and why won't you allow your agent to replace it?

[FAITH JAMES @Fay_Favour]

@Safaricom_Care line nimekua nayo since 2010. Why is it a challenge to replace my own line? A normal sim card? I can't get permission from my job during the day and you have refused to let the agent here replace it

[FAITH JAMES @Fay_Favour]

@Safaricom_Care it's starting to look suspicious that you won't let me replace a sim card I have had since 2010. No one is able to reach me coz niko mteja since Thursday. The lady agent here at cedar mall is unable to issue a new sim card