@snapchatsupport stop telling people to DM the photo of what they see when they try log in. We do this and you literally tell us to take a ticket. Weeks later no one contacted us!! It’s actually pathetic that you know the app isn’t letting users log back in but your ignoring it
@snapchatsupport do you not care about helping everyone who cant get back into their accounts because it says “opps cant find matching credentials” ? Because you haven’t addressed the issue and keep ignoring my messages!
@Jimbo97038307@snapchatsupport About wait for a ticket. You never get back to nobody and why don’t you fix the issue! What good is a bloody ticket gonna do?
@snapchatsupport hello why haven’t you resolved the problem with users login into their accounts? We cant log back in once logged out. Surely u are aware of this?
@SAGETH3ANGEL @snapchatsupport We will never be able to at this rate. Snapchat are ignoring the issue with their app. I cant get into snap for 3 weeks now. And they haven’t helped!
@jaymistars@snapchatsupport FIX your APP!!!! Your getting me mad. EVERYONE LITERALLY EVERYONE is telling you they cant get it yet you either ignore them or say get a ticket and wait though nobody contacts you. I’m genuinely confused you can treat your users like this
@snapchatsupport you lot are so useless! Everyone is telling you they are unable to log in to their accounts and yet you haven’t posted about the issue your having or what’s going on! Are you actually fixing the problem????? Or ignoring it
@steve_anni @shcootz@snapchatsupport My account isn’t blocked. Nobody can log in once logged out. It’s an issue with the app. It says no matching credentials found, and this is happening to me, my sister, my friends everyone. Snapchat sort it out
@shcootz@snapchatsupport SAME I messaged twice! Still no reply! Snapchat really need to sort this out!! Your users cant log back in if logged out. Followed all the information and emailed! Nothing. Absolute joke