FFCheck

Free consumer tools for a hostile internet. Who to contact, flight compensation, energy, phone & internet and everyday rules in 33 European countries.

[FFCheck @FFChecked]

Hi X 👋 We're FFCheck: free consumer tools for 33 European countries, in your own language.

✈️ flight delay compensation
📞 who to contact about a scam or a bill
⚡ energy and phone contracts
❓ everyday "can I…?" rules

No account: https://t.co/O2A5uLMIOX

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Package holiday cancelled? Under the revised EU Package Travel Directive the organiser may only give you a voucher if you expressly agree. Until your country applies it, ask for a refund, not a voucher.

https://t.co/B8U8AaldRe

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Founding partners get 25% off a sponsor seat on FFCheck: €75 a month instead of €100 (excl. VAT), locked in for up to 24 months on a yearly plan. The offer closes 31 January 2027.

https://t.co/raXATmuIgp

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Can't find a webshop's return rules? Paste the shop's address and we quote its own return page (deadline, costs, return address, with the link) next to what EU law gives you.

https://t.co/IfnlvrjpTS

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@DailyDarkWeb Forus members: you can ask Forus which of your data it holds (GDPR access request, answer due within a month) and complain to Spain's AEPD or your own country's authority if it ignores you. With ID and bank details in the claim, expect fake bank calls. https://t.co/OfbDBCGDdZ

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Black Friday hauls from Temu or Shein cost a bit more this year: €3 EU customs duty per item type since 1 July, plus a €2 EU handling fee per item type since 1 November. The checkout price may not show it.

https://t.co/mf0dSvVdjt

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@Trustedfulfill for anyone wondering where the €5 comes from: €3 EU customs duty (since 1 July) plus a €2 EU handling fee (since 1 November), counted per item type, not per parcel. five identical T-shirts = one charge. sources here: https://t.co/mf0dSvVdjt

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Flight cancelled with less than 14 days' notice, or denied boarding because it was overbooked? Both can count for EU 261 compensation.

https://t.co/aD1BYcdlu6

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Run a small business in Europe? FFCheck sells one seat per topic page: be the only advertiser on the page people in your country read about one exact problem. No tracking, no bidding.

https://t.co/raXATmvg5X

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@E57John @Ryanair that €4 voucher is for food, it's not your compensation. under EU rule 261/2004, landing 3h+ late can mean €250, €400 or €600 per passenger by distance, unless it's extraordinary circumstances. check yours: https://t.co/aD1BYcdlu6

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@MsLouJay @Ryanair leaving from Malaga, EU rule 261/2004 applies. on a route that length, a 3h delay means they owe you food and drinks, and landing 3h+ late in Birmingham can mean €400 per passenger. screenshot the app's delay notice and keep your boarding pass.

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@laevateia hang in there. one heads-up while it's down: fake "verify your account to restore Outlook" emails always pop up during outages. don't click those, it comes back by itself.

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Microsoft 365 has had problems since yesterday (Microsoft confirmed it on its own status account). Outages bring phishing: emails saying "verify your account to restore access".

Don't click. Wait it out, and only trust status info you look up yourself.

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Scammed, and now someone wants a "release fee" or "tax" to get your money back? That's the second scam. Screenshot everything and call your bank.

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Changed your mind about an online order? In the EU you get at least 14 days to withdraw, no reason needed. The refund includes standard delivery and is due within 14 days (Directive 2011/83/EU).

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A "new bank details" email from a supplier or landlord? Call them on a number you already have before you pay. Never the number in that email.

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Flight landed 3+ hours late? EU rule 261/2004 can mean €250, €400 or €600 per passenger, set by distance, not by the ticket price.

Check yours: https://t.co/aD1BYcdTjE

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FFCheck is free, needs no account and covers 33 European countries in the local language, with the official source under every fact. Bookmark it for the day something goes wrong: https://t.co/O2A5uLMIOX

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Access, erasure, objection, portability: four GDPR rights you can use with any company holding your data. How to use each one: https://t.co/OfbDBCG5or

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Cabin bag rules: under the new EU air passenger rules, a personal item up to 40×30×15 cm must fly free. A bigger cabin bag can still cost extra. The rules apply around late 2027.

https://t.co/DpTllMQMON

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What would you want us to explain next: flights, shopping, energy, privacy or scams? 👇