Finalsite Support

Official Twitter for Finalsite's Global Support team | Real People | Real-Time Responses

[Finalsite Support @FinalsiteHelp]

@Tech_cghsnc Hi there! Thanks for the heads up! We will reach out via a ticket.

[Finalsite Support @FinalsiteHelp]

@LindaGruss Glad you had a great time! Thanks for coming! :D

[Finalsite Support @FinalsiteHelp]

@BMPblueprint @BMPblueprint We did have some scheduled maintenance. Are you still seeing access issue? If so what URL are you visiting?

[Finalsite Support @FinalsiteHelp]

@brewNcode Thanks for the message. You'd want to upload the js/css into file manager, load those files through a custom theme or page layout, then only apply that theme or page layout to the specific pages using that carousel

[Finalsite Support @FinalsiteHelp]

@LindaGruss Thank you! Hope you are enjoying the conference! :)

[Finalsite Support @FinalsiteHelp]

@ClosertoCrazy Thanks for reaching out! https://t.co/vOvMzEW7yn appears to be functioning correctly on our end - are you seeing a specific issue?

[Finalsite Support @FinalsiteHelp]

@ndmielke Hi Nathan! Thanks for the kind words, we're always happy to help!

[Finalsite Support @FinalsiteHelp]

@jculwellblock Thanks so much for reaching out! We will make a ticket to help you further.

[Finalsite Support @FinalsiteHelp]

@ClosertoCrazy Thanks for reaching out! We're not currently aware of any issues with eNotify, but a few more details will help us investigate. Can you send an email to [email protected] with the affected URL and a direct contact number so we can discuss this further? Thanks!

[Finalsite Support @FinalsiteHelp]

@Tech_cghsnc Thanks so much for the heads up! We're making a ticket on your behalf now!

[Finalsite Support @FinalsiteHelp]

@emailmike1994 Yes you are! Our only request is don't modify the theme code. You can create a folder in File Manager and add your CSS/JS assets. Then, append them on the theme page like so: https://t.co/rGK1USd0zf. https://t.co/3Zt3Ga8EKR

[Finalsite Support @FinalsiteHelp]

@wstites Thank you so much! We are always happy to help. We hope you guys have a great school year!

[Finalsite Support @FinalsiteHelp]

@Tech_cghsnc Hi there! Thanks for the heads up! We will create a ticket to reach out.

[Finalsite Support @FinalsiteHelp]

@twinn_ii We have seen full stability restored at this time, thanks for checking back in. Full details at https://t.co/OXbKcrvvTz.

[Finalsite Support @FinalsiteHelp]

@twinn_ii Our team is working to mitigate a server issue at this time. We will continue to provide updates via https://t.co/OXbKcrvvTz. If you do not presently have access, please submit a help ticket via [email protected] and we'd be happy to help.

[Finalsite Support @FinalsiteHelp]

@ChiaravalleOrg Thanks for reaching out. We are currently experiencing server disruption and are actively investigating the issue. We are continuing to provide updates at https://t.co/OXbKcrvvTz. If we can be of further assistance, please submit a ticket via [email protected].

[Finalsite Support @FinalsiteHelp]

@twinn_ii @autumnFoster That's correct. We've identified a network issue and are working with our service provider to rectify the problem as soon as possible. We apologize for the inconvenience, and will continue to provide updates at https://t.co/OXbKcrvvTz.

[Finalsite Support @FinalsiteHelp]

@mariofishery Thank you, our team is investigating a server issue at this time and we are posting frequent updates to https://t.co/OXbKcrvvTz. For further information, please submit a ticket via [email protected].

[Finalsite Support @FinalsiteHelp]

@twinn_ii Thank you, our team is working to address this at this time.

[Finalsite Support @FinalsiteHelp]

@jakefisher Thank you for your patience while we worked to resolve this issue. Your site should be back up and fully functional now. Please let us know if you continue to experience any issues.