🚀 We’re thrilled to introduce the most powerful, customizable, and collaborative Retrospective experience!
✨ Create tailored templates, collaborate seamlessly with collaborative editing, customize styling with our rich text editor & more!
Read more 👉 https://t.co/iyVLks4U6D
South Central | #Exclusive: "FireHydrant brings deeper capability in IT operations for us," says Freshworks' CEO Dennis Woodside
He explains the objective of the acquisition, the synergies of the deal and the ways in which they plan to strategically deploy FireHydrant
Full interview - https://t.co/kFqX2QGtMJ
@JudeSannith24@FreshworksInc@FireHydrant
We've been keeping incident management fresh since 2018, and today we're excited to announce that FireHydrant has signed a definitive agreement to be acquired by Freshworks to keep doing just that.
Read our announcement here: https://t.co/1n1mc4ZGUS
🔥 Just launched: Auto-Watch Incidents and Required Fields by Incident Type
👀 Auto-Watch keeps you in the loop on incidents that matter most to you.
📝 Required Fields by Incident Type ensures every milestone captures the right context, every time.
👉https://t.co/MmcCHq2cc5
✨Introducing Custom Roles & Permissions🔐
Set exactly who can touch what: runbooks, alerts, incidents, service catalog, APIs, and more.
All the peace of mind, without putting anything between the fire and the people holding the firehose.
👉Learn more: https://t.co/t0GUoABaBo
✨Introducing Schedule Rotations in Signals! ✨
On-call schedules can get messy, real fast. Multiple time zones. Shadow rotations. Business vs. after hours. 🤯
Now, it's simple.
👉Learn more: https://t.co/f566rD5ZQz
🤯 Systems are more complex. Incidents are more frequent. And reliability has never mattered more.
Looking to build more resilient, scalable systems (with or without a formal SRE team)? This guide's for you.
👉Get it free: https://t.co/xIMkvCFFni
🤖 Introducing FireHydrant’s MCP Server, now in beta!
AI assistants like Claude or Cursor can tap directly into your FireHydrant data, letting you can manage incidents, alerts, and retros using natural language.
🎉👉Check out the User Guide: https://t.co/CY9f57USVO
What do you do when you’re on call… and running power tools in your woodshop?
If you’re our Staff Engineer, you build a DIY pager that flashes smart lights using Hacker Mode, Zigbee, and a few microcontrollers.
👇Build it yourself
https://t.co/AAmpD5ZGey
Due to an ongoing incident with our infrastructure provider, we’re currently seeing some latency when loading the FireHydrant web UI and when using /fh new in Slack.
We're very sorry for the inconvenience. Thank you for your patience.
Get updates here: https://t.co/M2SIfaDLoo
🚨 91% reduction in mean time to mitigation
Scaling rapidly, @backblaze replaced their legacy on-call solution with FireHydrant's all-in-one platform. The result? Streamlined coordination, smarter on-call, and a serious upgrade in ops efficiency 🎉
👉https://t.co/gEojhVJaID
@auditboard ditched their legacy on-call solution for FireHydrant’s all-in-one incident management platform.
🎉 The results? Incident response and on-call now rank among the lowest pain points across their engineering org.
👉Read more: https://t.co/RLakxjaY1r
FireHydrant’s new onboarding flow is here — and it’s fast (and delightful). Like, under-5-minutes fast.
We've cut set up time by over 90% — so you can easily connect your tools, create your Status Page, and get a head start on Slack.
👉Learn more: https://t.co/LVK3yuf7tF
@qlik left legacy on-call tools behind — and redefined how engineering teams manage alerts and incidents.
💥 5–10 minutes saved per incident
👩💻 Developers taking ownership of incident response
🔁 One platform for alerts and response
👉Read the story: https://t.co/Cl62skpXOQ
‼️⏰ Not all alerts deserve a 3 AM wake-up call. With Priority-Based Escalation Policies, you can make sure urgent alerts get top priority while lower-priority ones follow a calmer path 🌴
👉Learn more: https://t.co/kcaI5roMCb
🚀 Introducing The Fire Academy: Your Go-To for FireHydrant Training 🎓
✅ Interactive courses, videos, and knowledge checks
✅ Tailored training from incident management to Signals to integrations
✅ No extra logins
👉Learn more: https://t.co/oUUKuvYAt8
✨Introducing Audiences — deliver tailored updates for any role, instantly.
🎭 Customizable Audience profiles
📝 Pre-built templates for execs, support, engineering, and more
📣 Seamless updates via Slack, Web UI, and Runbooks
👉 Check it out:
https://t.co/FODl53UFRM
🎉 Introducing Audit Events in FireHydrant ✨
Security, compliance, and troubleshooting all start with knowing what changed, when, and by whom. Get instant insights into changes across incidents, runbooks, on-call changes, and more.
👉 Learn more: https://t.co/s3HrXrzi1Y
🎂 Signals just turned 1! 🎉
A year ago, we launched Signals to bring alerting, on-call, and incident response together in one platform — built around real teams, real schedules, and real workflows.
👉 See highlights from a year of growth and innovation: https://t.co/OTrZGB7Qjl