Five Guys UK

Fresh, customisable burgers & hand cut fries.
📸 Don’t forget to tag us in your pics @fiveguysuk
Find your local Five Guys 👇

[Five Guys UK @FiveGuysUK]

@AlexCOYS612 We're sorry about that Alex! We can confirm the authentication is working for UK numbers. If you still have issues please reach out to us via the Rewards form so we can look into it: https://t.co/mZeAghr9LJ

[Five Guys UK @FiveGuysUK]

@ozlem_088 Hi Ozlem, we are really sorry about this. Please can you reach out to us using the 'Customer Feedback' form so we can investigate? https://t.co/mZeAghr9LJ

[Five Guys UK @FiveGuysUK]

@RoshinRoshin Hi Roshin, really sorry to hear about the issue with your fries. To explain, they might taste different depending on the type of potato we use for the season. Please report this to Uber Eats directly for a solution.

[Five Guys UK @FiveGuysUK]

@victoriakhtd Hi Vicky, we are really sorry to hear about this issue. To explain, our extra scoop of fries is thrown loose in the bag in addition to the cup of fries. However, this should not occur. Please report this to Just Eat directly for a resolution.

[Five Guys UK @FiveGuysUK]

@WarwickshireRed Hi Sam, we're really sorry to hear about the issue with your burger and can understand your concerns. Please reach out to us via the Customer Feedback form so we can investigate: https://t.co/mZeAghr9LJ

[Five Guys UK @FiveGuysUK]

@mrjoemcfadden Hi Joe, thanks for getting in touch. We serve a Veggie Sandwich made from grilled vegetables in our signature burger bun plus your choice of cheese or any additional toppings. As we unfortunately do not serve a meat-free patty, this is not a burger. Apologies for any confusion.

[Five Guys UK @FiveGuysUK]

@Jose_Bear We're really sorry to hear that and would like to check back with the team. Please reach out to us via: https://t.co/mZeAghr9LJ

[Five Guys UK @FiveGuysUK]

@TheEvEngineer We're really sorry to hear about the wait. Please could you reach out to us via the Customer Feedback form so we can investigate and resolve? https://t.co/mZeAghr9LJ

[Five Guys UK @FiveGuysUK]

@missjoanmc Hi Joan, unfortunately, this offer is not valid for UK stores. The issue with the initial offer occurred in the US stores, as we have not had this offer before in the UK. Apologies for any inconvenience!

[Five Guys UK @FiveGuysUK]

@finkys1 We hear you! 😄 Fingers crossed for Andover! 🍟

[Five Guys UK @FiveGuysUK]

@Mysterybeatzuk Hi Marc, we're really sorry to hear about the issues with your fries. They may look different each season depending on the type of potato we use. Please report this to us directly via the delivery partner's app for a resolution.

[Five Guys UK @FiveGuysUK]

@sheppardcjs Thanks so much for the feedback Chris. Hope to see you again soon!

[Five Guys UK @FiveGuysUK]

@erikssonmyke88 We couldn’t agree more 😎🥓🧀

[Five Guys UK @FiveGuysUK]

@NathanS221090 I am sorry about the issue with your fries.

Please reach out to us via the Customer Feedback form so we can check back with our teams: https://t.co/mZeAghr9LJ

[Five Guys UK @FiveGuysUK]

@Mutsa8 Hi Mutsa, apologies for the disappointment. We're experiencing supply issues and hope to have peanuts back as soon as possible.

[Five Guys UK @FiveGuysUK]

@genreshow 😍

[Five Guys UK @FiveGuysUK]

@Slayer023 Hi Krista, apologies for this issue. To explain, we will add BBQ sauce to the burger if requested. Our sauce is lighter in colour than most BBQs, so it may sometimes be confused for another sauce. Please reach out to us if you have any further concerns: https://t.co/OSo6azqAOy

[Five Guys UK @FiveGuysUK]

@ToughStuff13 Hi Becky, we are really sorry to hear this. To explain, the store phone lines are not a customer contact point. If there are any issues with a delivery order, please reach out to the delivery partner directly so they can investigate.

[Five Guys UK @FiveGuysUK]

@MrsM47011104 Hi there, please reach out to us via our Customer Feedback form: https://t.co/mZeAghr9LJ