This is ridiculous it’s been 1 month plus since we haven’t had any WiFi at our home. @FrontierCorp we have had 2 technicians come and both say it has to do with something else. So why am I getting noticed of missing a payment when I haven’t had any WiFi.
So annoyed dealing with @Enterprise I had to get a rental while my vehicle is getting repaired. On Monday they put me in a small vehicle & it was too small for my needs. I was told to go online to reserve a larger vehicle. So I called my local branch & was told the manager…
As someone who works in customer service, this is beyond annoying. From the first day when I told the representative that vehicle did not meet my needs and the subsequent interactions or lack thereof have been less that professional or appropriate
I did not receive a return call. I called corporate back. The representative just said “hmmm.” I was then told that I needed to call all the area @Enterprise locations to see if there is larger vehicle available. The representative took my name/number to give to her mngr again
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