Flyer Chris

[Flyer Chris @FlyerChris]

@AmericanExpress I am trying Fine Hotels for the first time with the @Hilton Caledonian Edinburgh. Check-in time was 3PM. It's 3:30PM and the hotel still doesn't have an eta for my room. This is a pretty subpar experience for a supposedly high end hotel.

[Flyer Chris @FlyerChris]

@AmericanAir AA15 cancelled for tomorrow, and the phone queue has a 2 hour hold time. Any way I can fly via HPN? The website only lets me fly out of JFK which is getting hammered by snow.

[Flyer Chris @FlyerChris]

@AmericanAir an hour into there being a published travel waiver for NYC tomorrow and no AAgents seem to believe it exists

[Flyer Chris @FlyerChris]

@AmericanAir our crew seems likely to time out, or the Tarmac Delay Rule will kick in. What are my options for getting protected on another flight?

[Flyer Chris @FlyerChris]

@AmericanAir the rolling delays for AA3456 are awful. It would be one thing to say we are leaving at whenever, but the lack of updates and being told it'll just be another 10 minutes (when it clearly won't be) seems pointless

[Flyer Chris @FlyerChris]

@HyattConcierge @Hyatt Making a booking right now seems hard--I can't login online and your phone lines have messages telling me there are abnormally high call volumes...

[Flyer Chris @FlyerChris]

Nothing like a slow-rolling delay on @AmericanAir 28 tonight. There's no way we are departing at 1AM (nearly 2 hours late, 28 minutes from now) if plane #2 isn't even at the gate and we haven't boarded.

[Flyer Chris @FlyerChris]

@MarriottBonvoy It seems a bit tacky for the Westin Maui to deny my suite upgrade award request but then conveniently try to upsell me as an elite on a $320/night room upgrade during check-in.

[Flyer Chris @FlyerChris]

I guess we aren't the only ones being kept in the dAArk.

[Flyer Chris @FlyerChris]

@AmericanAir our captain just came on to say the gate AAgent for closing the door and pulling back the jet bridge is nowhere to be found, even after they called "5 times." The captain notes the departure board has silently pushed back our departure time.

[Flyer Chris @FlyerChris]

@AmericanAir Our flight is now an hour delayed. Surely it would have been possible to reboot an app for Hawaii preclearance wristbands before then....

[Flyer Chris @FlyerChris]

@AmericanAir Hawaii preclearance wrist bands at DFW are a game of hide and go seek. We keep getting bounced between D28 and D36 with no one in sight to help

[Flyer Chris @FlyerChris]

...and now the mechanics are *just* starting their paperwork @AmericanAir . Couldn't this have been done in parallel, or while the plane was sitting in the hanger?

[Flyer Chris @FlyerChris]

And out first officer got a kidney stone on his way to the airport @AmericanAir ! I'm glad the reserve FO is on his way, but maybe that would have given your gate agents some time to "reboot" the app

[Flyer Chris @FlyerChris]

Two observations: (1) @AlaskaAir liked this tweet faster than any replies from @AmericanAir (2) said supervisor suggested we fly Alaska of we aren't happy about the wristband fiAAsco.

[Flyer Chris @FlyerChris]

Supervisor finally arrived. He blames the app for not working and that it had stopped working hours ago. He claims this is just a courtesy, but @AlaskaAir seems to do a good job. I don't understand why employee #1 blamed us for not being at D28 earlier if it was "just" the app