Andreas Pyrc

[Andreas Pyrc @flyingAndre]

@tapairportugal @staralliance @turismoportugal @portugalgov @EU_Commission @Europarl_DE Again. You failed in responding to clear facts that you are not following EU passenger rights. You failed offering alternatives: either on TAP (from other airports) or same day on LH/IB. An alternative 48h is unacceptable. Based on court decisions referenced, you are liable

[Andreas Pyrc @flyingAndre]

@tapairportugal @staralliance @turismoportugal @portugalgov @EU_Commission @Europarl_DE
Dear TAP! Congrats! 🎊 we are celebrating our first anniversary. One year ago you cancelled my flight; offered a nonsense alternative not according with EU261 and refuse to refund my costs!

[Andreas Pyrc @flyingAndre]

@tapairportugal @staralliance @turismoportugal @portugalgov @EU_Commission @Europarl_DE .. available (I then was forced to book LH). So reconsider the the (documented) answer for I go to court.
You failed in offering proper alternatives.

[Andreas Pyrc @flyingAndre]

@tapairportugal @staralliance @turismoportugal @portugalgov @EU_Commission @Europarl_DE And you are absolutely wrong. Thanks. Offering a flight as alternative 48 hours later that originally scheduled is not in accordance with EU261. My explicit question of booking me in an alternate flight that I was entitled to receive was declined by you. Other options were (..)

[Andreas Pyrc @flyingAndre]

@tapairportugal @staralliance @turismoportugal @portugalgov @EU_Commission @Europarl_DE I have done this approx 30 times. But your diligence in responding seems to be not high

[Andreas Pyrc @flyingAndre]

@tapairportugal @portugalgov @govportugal @EU @staralliance @Eu261B @EU_Commission @Europarl_DE @turismoportugal We are celebrating almost our first anniversary. Still no correct feedback and reimbursement of my alternative flight that you were not able to provide. A shame and embarrassment of customer service and violation of EU261

[Andreas Pyrc @flyingAndre]

@tapairportugal any update on my case where I have sent you 50 messages over 5 months already? Nice that u have settled the EU261 claim - you totally disregarded expenses for an alternative transportation that Tap was not able to offer & failed complying /w EU261.I am speechless

[Andreas Pyrc @flyingAndre]

@tapairportugal @portugalgov @govportugal @EU @staralliance @Eu261B @EU_Commission @Europarl_DE @turismoportugal Anyone alive?

[Andreas Pyrc @flyingAndre]

@RoosLuijendijk @tapairportugal It takes even longer. I am waiting over 10 months now… and my case as super simple. Even a kindergarten child would be able to review it in 1 min…it’s a shame for @tapairportugal, @staralliance and @turismoportugal

[Andreas Pyrc @flyingAndre]

@tapairportugal @Digital_Magss @Airline_ratings Wow, I am behind you… 10 months and counting. Let me know when Tap is responding to your mail… 🙂

[Andreas Pyrc @flyingAndre]

@tapairportugal @anna_menezes84 @UK_CAA Let me know when it‘s your turn. My case is under review for 10 months now…

[Andreas Pyrc @flyingAndre]

@tapairportugal @steveholt73 Steve, just be patient for a couple of more months. I am still ahead of you in the line ;)

[Andreas Pyrc @flyingAndre]

@marcnoruega @tapairportugal Just relax Mark. I am waiting already 10 months to see reimbursement. And I only have one case number. Can you image how long it would take with a new case no? I will likely retire before…

[Andreas Pyrc @flyingAndre]

@Horstknut1 @tapairportugal No worries Knut. I am now waiting 10 months for a claim that Tap already confirmed their wrongdoing; but are not reimbursing. @cmjornal

[Andreas Pyrc @flyingAndre]

@tapairportugal @portugalgov @govportugal @EU @staralliance @Eu261B Is there any update @tapairportugal ???!!!?!?!!

[Andreas Pyrc @flyingAndre]

@tapairportugal @portugalgov @govportugal @EU @staralliance @Eu261B Just wanting to re-remind you that your claims dept is not working at all… no response so far. The anniversary is approaching fast. So do my interest rates for the credit I gave you

[Andreas Pyrc @flyingAndre]

@ATVIAssist what wrong with CoD Black Ops 4 and Blackout. Can‘t find lobbies anymore to join. Seems to be a general topic…

[Andreas Pyrc @flyingAndre]

@thecinemadoctor It seems to be down… hope @ATVIAssist did not kill the game