@tapairportugal@staralliance@turismoportugal@portugalgov@EU_Commission@Europarl_DE Again. You failed in responding to clear facts that you are not following EU passenger rights. You failed offering alternatives: either on TAP (from other airports) or same day on LH/IB. An alternative 48h is unacceptable. Based on court decisions referenced, you are liable
@tapairportugal@staralliance@turismoportugal@portugalgov@EU_Commission@Europarl_DE And you are absolutely wrong. Thanks. Offering a flight as alternative 48 hours later that originally scheduled is not in accordance with EU261. My explicit question of booking me in an alternate flight that I was entitled to receive was declined by you. Other options were (..)
@tapairportugal any update on my case where I have sent you 50 messages over 5 months already? Nice that u have settled the EU261 claim - you totally disregarded expenses for an alternative transportation that Tap was not able to offer & failed complying /w EU261.I am speechless
@marcnoruega@tapairportugal Just relax Mark. I am waiting already 10 months to see reimbursement. And I only have one case number. Can you image how long it would take with a new case no? I will likely retire before…
@Horstknut1 @tapairportugal No worries Knut. I am now waiting 10 months for a claim that Tap already confirmed their wrongdoing; but are not reimbursing. @cmjornal