FourNet

Digital transformation and customer experience specialists. Welcoming @cwaysltd to the @FourNet family

[FourNet @FourNet_]

We are ready to kick off @housing24 in Manchester. If you are attending, come and discover the great work we do in the housing sector and listen to our talk on how AI can deliver measurable benefits for citizens and organisations. #housing24

[FourNet @FourNet_]

This week is Mental Health Awareness Week, and we can all benefit from compassion and self-care to ensure we remain physically and mentally strong. We had a great session with Daniel Andrews of CEG, who took us on a journey to a stronger self and society.
#mentalhealthawareness

[FourNet @FourNet_]

Your cyber defences are only ever as good as your weakest link. Discover how FourNet can help you improve your cyber security posture, and download our free security guides.
#cybersecurity #cyberawareness #SOC

More >> https://t.co/n1pi8sac47

[FourNet @FourNet_]

Wishing everybody a merry Christmas and a happy new year from the team at FourNet! 🎄

[FourNet @FourNet_]

FourNet acquires global network managed service provider: 01T

We are delighted to announce the acquisition of high-speed global network specialists 01T.

Learn more about this exciting news here: https://t.co/11JBlNUu2T

#network #connectivity #wan

[FourNet @FourNet_]

Avaya JOURNEYS is shaping up to be a fantastic event with a bunch of fascinating speakers at a brilliant venue! It's safe to say we're excited to be partnering with @Avaya at this event.

[FourNet @FourNet_]

How can you identify when a customer is ‘vulnerable’ and what support do you need to provide them?

Get our ‘Supporting Vulnerable Customers’ guide to learn how you can identify vulnerable customers and provide appropriate support.

Get the guide here: https://t.co/eFifErevTx

[FourNet @FourNet_]

Our teams across the UK had a great morning enjoying delicious cakes and coffee for Macmillan Cancer support. Our teams indulged in all things sweet to raise money for this fantastic charity @macmillancancer.
#MacmillanCoffeeMorning. #fournet

[FourNet @FourNet_]

The first breakout sessions of the day are underway . With an interesting/scary look at the very latest in the cyber security world and a deep dive into FourNet’s unique CX benchmarking approach.

#FourNetSummit23

[FourNet @FourNet_]

The FourNet Digital Transformation Summit has kicked off and we have a great day ahead!

To start to start the day we have a fascinating session from ‘The People Hacker’ @Jenny_Radcliffe.

[British APCO @BritishAPCO]

.@BritishAPCO Corporate Member @FourNet_'s recent webinar looks at challenges facing 999 contact centres to manage operational capacity caused by 'non-critical’ calls & its solution to gain a full picture freeing up handlers to deal with ‘critical’ calls:
https://t.co/MJW2vV5oEG

[ContactCentres @contactcentres]

FourNet appoint Iain Johnson as Head of Solution Design https://t.co/UV3MofAJXI @FourNet_ #cctr #contactcentre #contactcentres

[FourNet @FourNet_]

We are thrilled to welcome Iain Johnson to the FourNet team, who will now be heading up our Solutions Design function!

Learn more about this exciting news here: https://t.co/sRBICn1Gg1

[FourNet @FourNet_]

Challenging economic times are demanding fresh vulnerability policies and thinking. With a recent study revealing a 10% rise in customer hostility towards contact centre agents since Feb 2022, with a shocking 45% reporting abuse.

Learn more here: https://t.co/LJicxZp6VM

[FourNet @FourNet_]

🔒 Unlock the secrets of Social Engineering! 🔓 Meet Jenny Radcliffe, the "People Hacker" and Ethical Social Engineer.

Register for the event today: https://t.co/TJrRj1Acs8

[FourNet @FourNet_]

Exciting news! 📣 FourNet's #CustomerExperience (#CX) function has made it to the roster of finalists for the UK Customer Experience Awards 2023.

FourNet's CX service outperformed and undercut competitors, giving Sigma more solution for less money.

https://t.co/lr1tbU4qmY

[FourNet @FourNet_]

We're delighted to announce that FourNet has been shortlisted for the North West Business of the Year Awards!

We're honored to be recognised for our innovative and disruptive approach to digital transformation and customer experience.

#DigitalTransformation #CX #Award

[FourNet @FourNet_]

Cyber threats are on the rise. Protect your organisation by assessing and monitoring risks before it's too late.

In our brand new blog post, we guide you through using threat modelling to reduce risk and improve #security posture.

Click here: https://t.co/mzgEACT6IN

[FourNet @FourNet_]

Head over to our new blog post to find out why this bread roll, batch, stottie, blaa or even bin lid dilemma is causing huge challenges for #AI in the housing sector: https://t.co/rGtD1tc0pH

#Housing #ArtificialIntelligence #Tech

[FourNet @FourNet_]

It’s great to be back at @Housing_event 2023!

We are here for all three days, so be sure to come and chat to us about our packed speaker session at stand P117.

Alan looked at how #AI can be accessible for all housing organisations regardless of size and digital capabilities.