FreCaNN

The national network to address the demand created by frequent callers to emergency ambulance services across the UK.

[FreCaNN @FreCaNN]

@Mcnally40 @DrJasonScott @JonHW999 Excellent panel discussion. Well done by all involved.

[FreCaNN @FreCaNN]

Here’s the link you will have been waiting for: Our Joint Vice Chair @JonHW999 and Academic Lead @DrJasonScott joining @HSRN_UK at the #HSRUK2020 panel presentation on #HighIntensityUsers Hope you find it useful.

[HSR Swansea @HSRSwansea]

view #HSRUK2020 panel presentation & discussion on 'Who makes high use of the emergency ambulance services and how are services responding to meet the needs of these patients?' with @hpsnooha Ashra Khanom, Penny Gripper
@JonHW999 @NHS_Chris @DrJasonScott https://t.co/BpLmjvdJhr

[FreCaNN @FreCaNN]

Join one of our Vice Chairs at the HSR UK 2020 Virtual Conference between July 1-3: https://t.co/09M4bTHDJV via @YouTube. @JonHW999 is joining our Academic Lead @DrJasonScott in a discussion surrounding #highintensityusers including input from @nhsrightcare.

[FreCaNN @FreCaNN]

@nalwuk Sorry we missed this! There is such a need for this for those identified as high intensity users of 999. #LinkWorkerChat could really help us to understand how Ambulance Services across the UK can join up with link workers to improve care and support for this vulnerable group.

[FreCaNN @FreCaNN]

@shanekeithclark @JonHW999 @swasftRightCare @nhsrightcare Keep using it though - this is being developed all the time. What you see now will improve over the coming months. You could also speak to the GP surgeries to ask them to change how their patient data is set up, to improve what’s visible via SCR-AI.

[FreCaNN @FreCaNN]

Great point by our SW England Lead: Frequent Callers are vulnerable & complex with needs that are not being met with various reasons. Care needs to be individualised and person-centred. The SCR+AI will allow you to see what’s been done to date. Consider what support is needed.

[Jon Hammond-Williams (he/him) @JonHW999]

Summary Care Record+Additional Information (SCR-AI) increases the amount of info to support clinical decisions. The SCR-AI should help understand what’s already in place to support #FrequentCaller patients get the @swasftRightCare/@nhsrightcare for this vulnerable group @FreCaNN

[FreCaNN @FreCaNN]

Excellent to see this work recognised. Frequent Callers to 999 are vulnerable&complex in their presentation. Good collaboration to address clinical need and risk is essential to ensure the right care is provided. Great work @Mcnally40! Glad @CareQualityComm saw your hard work

[FreCaNN @FreCaNN]

@Mcnally40 @NWAmb_Research @HSRN_UK @hpsnooha Thanks for highlighting @Mcnally40. @DrJasonScott is our Academic Lead and we’d be interested to attend and learn more from @HSRN_UK to complement our the awareness of research to develop evidence-based practice across the UK.

[SP Anthony Stacey @SPAnthonyStace1]

No matter what the situation is all you need to know is 54321! You got this and you can do more than you imagine is possible.

[FreCaNN @FreCaNN]

@Mcnally40 @gilliandrummon2 @kathryndykes1 @lesleyoneill50 @Macaila1 @AndreaEdmondso1 @NWAmb_Knutsford @JulesSte2 @shirlnol @shahidal_ali Always look after one another @NWAmbulance @swasFT @Ldn_Ambulance @SECAmbulance @YorksAmbulance

[Sirinda Bhandal @Sirindabhandal]

Reminding us - Increasing numbers in in self-isolation so a good time to make sure you have the right phone numbers and email addresses of the people you care about.
BBC News - Coronavirus: How to protect your mental health https://t.co/V9zoC6JQle

[FreCaNN @FreCaNN]

Great to see alternatives to routine medical approaches being used for people are HIU service users. Human connections are a vital part of this work. Great work @traceyj62799132

[FreCaNN @FreCaNN]

@SimplyConnect_ Such an important part of the work, to arrange the #rightcare. We look forward to learning more! Thank you @Sirindabhandal and welcome.

[FreCaNN @FreCaNN]

Great to see the support made available to ambulance services to help add to the work done by each team to help and support and therefore reduce impact from #HIU patients Good luck @swasFT @BarumPolice and @DPT_NHS!!

[Jon Hammond-Williams (he/him) @JonHW999]

Great to represent @swasFT at the @DPT_NHS #Celebratingachievementawards as part of the work we do with @SIMintensive in @NHSDevonCCG

[FreCaNN @FreCaNN]

Great to see tools such as this being used to tailor care to the individual. Ensure your care is person-centres and we can support patients to reduce their reliance on 999 and improve self-resilience.

[Jon Hammond-Williams (he/him) @JonHW999]

Great for identifying unavailable services that would have helped those calling 999 frequently and need better/different/more support.

[FreCaNN @FreCaNN]

@SIMintensive @metpoliceuk What links does this programme have with healthcare services? The MHCCC says for mental health patients to be decriminalised and for there to be better links with Ambulance and hospital Trusts. How does this link with those agencies?

[Caroline Leech @LeechCaroline]

20 minutes of cold running water saves skin! Please ‘stay and wash away’ if within 3 hours of injury!
🔥 😌🚿

[FreCaNN @FreCaNN]

Good pain management is key to providing the right care sooner and reduce the likelihood of the problem getting worse and therefore the need for further healthcare services and any potential wait. Saving our 999 services for those that need live saving treatment.

[NHS @NHSuk]

Paracetamol, ibuprofen, or aspirin? The type of medicines that you need to treat your pain depend on what type of pain you have. Find out more: https://t.co/lcxGLPtnzO

[FreCaNN @FreCaNN]

Always good to fight against prejudice and bias. #equality for all is paramount.

[Galop @GalopUK]

As a community we’ve faced a lot of prejudice in the past, and the present can be tough too. We say, enough is enough.

Everyone deserves respect for who they are and who they love. Share our message of unity.

Find out more: https://t.co/IYm32w7iUP #LGBT https://t.co/MHkcQcCuQT