I booked two tickets for the Spider-Man movie for the 4:15 PM show yesterday afternoon. I reached the theatre on time, entered the auditorium, and sat in the seats that were assigned to me.
#districtApp@district_india
I booked two tickets for the Spider-Man movie for the 4:15 PM show yesterday afternoon. I reached the theatre on time, entered the auditorium, and sat in the seats that were assigned to me.
#districtApp@district_india
@district_india I strongly request that my refund be processed immediately.
Based on my experience, I cannot recommend using the District app for movie ticket bookings.
@district_india Customers should never be forced to "adjust" for a mistake they did not make.
This experience has been extremely disappointing. I wasted my time, missed the movie, and still have to wait for a refund for an issue that was not my fault.
@district_india I honestly did not expect this kind of service from District. A customer who books tickets in advance should not be asked to give up their seats because of an error in your booking system.
@district_india I also contacted District customer support and explained the entire situation. They told me I would receive an acknowledgement email within two hours, but they were not even sure whether I would get the refund. That is completely unacceptable.
@district_india Why should I have to wait for a refund when the mistake was entirely from your side and the theatre's side? My time was wasted, my movie experience was ruined, and I was left with unnecessary inconvenience.
@district_india Because of this confusion and poor handling, I left the theatre within five minutes without even watching the movie. When I asked for a refund, I was simply told that I would receive it after 12 hours.
@district_india My question is: Why should I adjust? I booked my tickets a day in advance, selected my preferred seats, reached on time, and was already seated. This issue was caused by your system and the theatre management, not by me.
@district_india A staff member later came to me and asked to see my Booking ID again. They even took my phone to verify the booking while I accompanied them. After checking, they told me that the show timing had been changed from 4:15 PM to 4:30 PM, and somehow the same seats had been allotted
@district_india Within a few minutes, another group came and claimed that they had booked the exact same seat numbers. I showed them my booking confirmation and Booking ID. They then went to speak with the theatre management.
I have borrowed 6000 from slice yesterday morning till now I have yet received the amount and i mailed regarding this issue till I have not got any response from your team please solve this as soon as possible @sliceit_@slice_cares