Frequently Asked Questions (FAQ)
📌Activity Registration
👉Q1: How and when can I register for the activity?
A: Registration is available through the JANUA website at https://t.co/7bwxqyweYa. Registration opens on July 27, 2026, at 12:00 PM (ICT) and closes on September 30, 2026, at 11:59 PM (ICT)
👉Q2: Can foreign customers participate in the activity?
A: Yes. Foreign customers are welcome to participate by purchasing eligible products and registering via the JANUA website at https://t.co/7bwxqyweYa. Please use your Passport Number instead of a Thai National ID number when registering.
👉Q3: How will the 500 winners be selected?
A: All 500 winners will be selected through a random prize draw conducted under the supervision of the Department of Provincial Administration (DOPA) in accordance with Prize Draw License No. 1641/2569.
📌Product Purchase
👉Q4: If I purchase multiple bottles in one receipt, do I need separate receipts? How many entries will I receive?
A: No. You do not need separate receipts. Each bottle is worth one (1) entry. For example, purchasing 12 bottles will earn 12 entries. Participants may register up to 20 entries per Thai National ID or Passport Number, while there is no limit on the number of products purchased.
Note: The system will automatically calculate the number of entries based on the quantity of eligible products shown on each receipt.
👉Q5: What happens if I purchase more than 20 bottles?
A: Even if you purchase more than 20 bottles, only 20 entries per Thai National ID or Passport Number can be registered. There is no limit on product purchases.
👉Q6: Can I combine entries from multiple receipts?
A: Yes. You may combine entries from multiple receipts. However, each receipt can only be registered once and cannot be reused.
Before uploading your proof of purchase, you must handwrite or print the following on every receipt:
Your full name (matching the registered participant), and
"JANUA X BAMBAM PRESENTS SCENTS OF SOUL COLLECTION"
👉Q7: Can I purchase different fragrances together?
A: Yes. You may mix and match any of the six fragrances in the SCENTS OF SOUL COLLECTION. Separate orders are not required. Each eligible perfume bottle earns one (1) entry.
👉Q8: Not all fragrances are available yet. Can I purchase additional bottles later?
A: Yes. You may make additional purchases at any time during the campaign period. However, registration is limited to 20 entries per Thai National ID or Passport Number, while product purchases remain unlimited.
👉Q9: Does the 20-entry limit include both Phase 1 and Phase 2?
A: Yes. Entries earned during Phase 1 and Phase 2 are combined. Each participant may register a maximum of 20 entries throughout the entire campaign. You are not required to complete all purchases during Phase 1.
👉Q10: Is there a physical store where I can try the fragrances?
A: Yes. The fragrances are available for testing at all EVEANDBOY stores nationwide.
👉Q11: Is international shipping available?
A: Yes. International shipping is available only for orders placed through https://t.co/7bwxqyweYa. International orders will be accepted starting July 27, 2026, at 12:00 PM (ICT)
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