from soo • answering dms

DTI REGISTERED. Based in Baguio City. OPEN: Monday to Saturday. OFFLINE every SUNDAY. Terms and Conditions in Masterlist.

[from soo • answering dms @FROMSOOSTORE]

Hello! We are FROM SOO. STORE! 🐧

Updates • #FromSoo_UPDATE
Feedbacks • #FromSoo_WithLove
Onhands • #FromSoo_ONHAND
Pre-Orders • #FromSoo_PREORDER

For any questions/concerns, send us a DM or email us here: [email protected] 💌

See thread for T&C and more! Thank you 💙

[from soo • answering dms @FROMSOOSTORE]

So we decided na unahin muna yung 1-2 orders lang muna para madami agad ma-update sa ml. Will announce po order codes for batch 2 asap. If nandyan po order code niyo and you opted for refund, send DM po.

- Tin 💙

[from soo • answering dms @FROMSOOSTORE]

Empathy batch 1 order codes to be shipped out (batch 1 shipping)

S-001, 002, 008, 011, 012, 015, 016, 018, 019, 020, 022, 025, 026, 027, 028, 029, 034, 035, 036, 037, 045, 058, 060, 062, 068, 073, 082, 093,098

Order codes basis po is yung onhand niya na 30 pbs and 20 digipacks.

[from soo • answering dms @FROMSOOSTORE]

Pa-up na lang po DMs niyo. Thank you.

[from soo • answering dms @FROMSOOSTORE]

4. Empathy B1 shipping
Drop-off niya ngayon kay JnT yung parcels.

For the SCOs, I told her to update the status sa Shopee nung mga order codes na inannounce ko.

[from soo • answering dms @FROMSOOSTORE]

UPDATES as of Nov. 24, 2021

1. Refunds - ongoing
I'll send kay Donna yung nandito sa list. We're asking for your patience and understanding again. Paunahin lang po muna natin yung students. 🥺 They are processing refunds naman w/c is an assurance already.

[from soo • answering dms @FROMSOOSTORE]

3. Empathy B2 & 3
50 pbs and 50 digipacks arrived sa PH add ng consol niya. Hindi na niya 'to pinuntahan kasi nakausap na niya. Earliest daw na maship sa kanya 'to is this coming Sunday or Monday next wk.

The rest of B2 & 3 - in transit na daw sa PH add ng consol niya

[from soo • answering dms @FROMSOOSTORE]

3. Empathy B2 & 3
• 50 pcs nasa PH add na
• clarify ko pala kung 50 pbs and 50 digi each. Nakalimutan ko itanong
• the rest of b2 & 3 - for release na sa customs daw

4. Refunds - ongoing

[from soo • answering dms @FROMSOOSTORE]

UPDATES as of Nov. 23, 2021

1. As per Donna, bukas niya ise-settle yung kay Skye.
• Empathy digipacks (B1) and other items na naka-cs, kay Donna ishi-ship.
• Yung items na hindi naka-cs, sakin ishi-ship (mostly pasabuys and other GO niya)

[from soo • answering dms @FROMSOOSTORE]

• sco jnt - already packed, just waiting for jnt rider. Guys, sa jnt yung delay. Wag niyo na 'to blame kay Donna. I showed proof dun sa isa.
• 100 PBs and 20 ata yon na digi na sinend sa kanya via Victory Liner - napick up na ng kuya niya and nasa bahay na nila

[from soo • answering dms @FROMSOOSTORE]

Regarding my last tweet, to avoid confusions, my former admins are no longer affliated to the shop and they are not involved to any of my transactions. The gcash number that ends with 0503 is also not affliated with the shop.

[from soo • answering dms @FROMSOOSTORE]

Good evening. I would like to inform you that the former admins are no longer part of the shop.

The Form has already been updated, and the gcash number can be filled up.

The gcash number that ends with '0503' can no longer be use for transactions.

Thank you for your patience

[from soo • answering dms @FROMSOOSTORE]

Good evening. I would like to inform you that the former admins are no longer part of the shop.

The Form has already been updated, and the gcash number can be filled up.

The gcash number that ends with '0503' can no longer be use for transactions.

Thank you for your patience

[from soo • answering dms @FROMSOOSTORE]

Since I cannot cater all of your dms at once, kindly answer this form. Thank you.

Form:
https://t.co/TVjRIS8HD9

[from soo • answering dms @FROMSOOSTORE]

Since I cannot cater all of your dms at once, kindly answer this form. Thank you.

Form:
https://t.co/TVjRIS8HD9

[from soo • answering dms @FROMSOOSTORE]

Hello good evening! I am now answering your dms, please wait for my reply. Sorry for the inconvenience and thank you for your patience.

My priority po ay sa dm as of now, please up your concerns doon po if mago-option po for refund.

[from soo • answering dms @FROMSOOSTORE]

Proofs of Empathy Albums Batch 1:

[from soo • answering dms @FROMSOOSTORE]

UPDATES

Hi everyone, this is the head admin of the shop. I am very sorry for the inconveniences I have caused for the past few days, from updating your items to shipping. This might have caused many ruckuses and anxiousness that maybe you will not receive your items, -

[from soo • answering dms @FROMSOOSTORE]

Proofs of Pasabuy Items: