Deepak Gupta

🚀 Entrepreneur | 📚 Educationalist | 🤖 AI Explorer | 🌍 Change Maker
Sharing insights on Education, Technology, Business, Finance & Social Impact.

[Deepak Gupta @futureofIndian]

@myBESTBus Bus route 517 bus running time is irregular. From last week from Santacruz West to Vashi bus route 517 is running at an interval of more than 1 hour. Last bus departed at 05:30 PM and till 06:35 PM no bus has yet departed.

[Deepak Gupta @futureofIndian]

@Lenskart_com @Lenskart_com Review the complete history of #1352314707, including both previous exchanges, and provide permanent resolution.
After 2 unsuccessful replacements, I expect Lenskart to take ownership of the issue rather than repeatedly asking the customer to exchange the product.

[Deepak Gupta @futureofIndian]

@Lenskart_com @Lenskart_com I request a proper inspection of the spectacles/lenses, identification of the actual manufacturing/quality issue, and a defect-free replacement or appropriate resolution.
Please don't close the complaint without physically verifying the issue.

[Deepak Gupta @futureofIndian]

@Lenskart_com Order ID: 1352314707
Issue: Defective lens
Exchanges already completed: 2
Current status: Replacement lens still defective
I request that this case be escalated to your senior customer-support/quality team instead of asking me to go through another routine exchange.

[Deepak Gupta @futureofIndian]

@Lenskart_com @Lenskart_com Please explain how a defective lens can pass your quality-check process repeatedly. The fact that the same issue continues after two replacements raises serious concerns about the quality-control process.

[Deepak Gupta @futureofIndian]

@Lenskart_com This is not a minor issue. I purchased prescription spectacles expecting the lenses to be properly manufactured and checked before dispatch. Unfortunately, even after two exchanges, the issue remains unresolved.

[Deepak Gupta @futureofIndian]

@Lenskart_com Extremely disappointed with quality of service. I received defective/incorrect lenses in my order #1352314707. The product has already been exchanged twice, yet the replacement lens is still defective. How many exchanges are required to receive a defectfree product?

[Deepak Gupta @futureofIndian]

@Lenskart_com @Lenskart_com Review the complete history of #1352314707, including both previous exchanges, and provide permanent resolution.
After 2 unsuccessful replacements, I expect Lenskart to take ownership of the issue rather than repeatedly asking the customer to exchange the product.

[Deepak Gupta @futureofIndian]

@Lenskart_com Extremely disappointed with quality of service. I received defective/incorrect lenses in my order #1352314707. The product has already been exchanged twice, yet the replacement lens is still defective. How many exchanges are required to receive a defectfree product?

[Deepak Gupta @futureofIndian]

@Lenskart_com @Lenskart_com I request a proper inspection of the spectacles/lenses, identification of the actual manufacturing/quality issue, and a defect-free replacement or appropriate resolution.
Please don't close the complaint without physically verifying the issue.

[Deepak Gupta @futureofIndian]

@Lenskart_com Order ID: 1352314707
Issue: Defective lens
Exchanges already completed: 2
Current status: Replacement lens still defective
I request that this case be escalated to your senior customer-support/quality team instead of asking me to go through another routine exchange.

[Deepak Gupta @futureofIndian]

@Lenskart_com @Lenskart_com Please explain how a defective lens can pass your quality-check process repeatedly. The fact that the same issue continues after two replacements raises serious concerns about the quality-control process.

[Deepak Gupta @futureofIndian]

@Lenskart_com This is not a minor issue. I purchased prescription spectacles expecting the lenses to be properly manufactured and checked before dispatch. Unfortunately, even after two exchanges, the issue remains unresolved.

[Deepak Gupta @futureofIndian]

@MumbaiPolice Loudspeaker/music is being played loudly behind Hotel Taj Palace, Asalpha, Mumbai, even after 10 PM, causing serious disturbance to residents. Kindly take immediate action and stop the noise. @mybmc @MahaDGIPR

[Deepak Gupta @futureofIndian]

@RailMinIndia @Central_Railway @mumbairail kindly investigate this recurring issue and ensure AC Locals are operated as per schedule.
#MumbaiLocal #ACLocal #CentralRailway #CSMT #Thane #Kalyan

[Deepak Gupta @futureofIndian]

1/6
@RailMinIndia @Central_Railway @mumbairail
A serious issue faced daily by AC Local passengers on the CSMT–Thane/Kalyan route.
AC Local trains are repeatedly delayed, often by 30+ minutes, creating unnecessary waiting and overcrowding.

[Deepak Gupta @futureofIndian]

@RailMinIndia @Central_Railway @mumbairail 6/6
Please stop making AC Local passengers feel like they have been “trapped in a net” after purchasing an AC pass.
@RailMinIndia @Central_Railway @mumbairail

[Deepak Gupta @futureofIndian]

@RailMinIndia @Central_Railway @mumbairail 5/6
We are not asking for special treatment.
We are simply asking for the scheduled AC Local service to run on time.
If passengers are paying a premium fare, they deserve a reliable and punctual service.

[Deepak Gupta @futureofIndian]

@RailMinIndia @Central_Railway @mumbairail 4/6
These delays also create unnecessary crowding.
When an AC Local is delayed, passengers have no option but to wait or board another already-crowded train.
This completely defeats the purpose of paying extra for AC travel.

[Deepak Gupta @futureofIndian]

@RailMinIndia @Central_Railway @mumbairail 3/6
Passengers purchase AC Local passes specifically for faster, comfortable and predictable travel.
Instead, we are made to stand on platforms for 30+ minutes, while the promised benefit of the AC service disappears.

[Deepak Gupta @futureofIndian]

@RailMinIndia @Central_Railway @mumbairail 2/6
The most frustrating part is that AC Locals appear to be frequently held/delayed to accommodate non-AC local services.
If this is the operating practice, then what is the point of running a premium AC service with a separate fare?