@randogree Hi, may we confirm if you received an email notification regarding your account verification? For reference, you may also check this link to see the possible reasons why your account is on hold or restricted: https://t.co/zdckzRBrMb. Thanks!
@SSomama70879 Hi. We want to help you resolve your concern as quickly as possible. Could you provide more details so we can assist you? If you have a ticket number, you may share it with us so we can check it for you right away. We'll wait for your reply!
@AlfieVelasco 4/4
If the issue persists, you may also visit this link: https://t.co/Z6CztyyY4U then select your preferred lending product and scroll down to the "Need more help" section so you can submit a ticket. Thank you.
@AlfieVelasco 1/4
Hi, we're here to assist you. In case you have received a notification that you are eligible but having issues in applying for GLoan, we suggest you do the following and then try reopening your app after a few minutes:
@itsmeDaphnty 2/2 We highly advise na i-report ang suspected scams or fraud sa aming Help Center at i-search ang "Report a Scam." Stay safe with GCash! #GSafeTayo
@itsmeDaphnty 1/2 Hi, thank you for sharing awareness! Huwag mag-reply sa mga accounts na nagpe-pretend na from GCash. Reminder lang, wala kaming Facebook messenger, at lahat ng official pages namin ay may verified badge or blue check.
@shawarmasogudd Hi. We understand the situation. Rest assured na nai-share na namin ang iyong concern sa aming team para ma-resolve ito as soon as possible. Thank you for your patience.
@intotulips_ Hi. We're here to help. Ni-raise na namin ito sa aming team, and rest assured that they are currently working on it para magbigay ng resolution. We appreciate your understanding.
@icedkopikolatte 2/2 Pumunta lang sa Profile, i-tap ang "Help," piliin ang "Get Help," at i-click ang "Talk to Gigi." Once you have a ticket number, you may share it with us so we can endorse it for immediate action.
@icedkopikolatte 1/2 Hi, we understand your concern. Para ma-assist ka ng aming team with your concern, you may visit our Help Center at i-search ang "How to get help or submit a ticket in GCash" for details on how to submit a ticket. Alternatively, you can Chat with Gigi.