@barbie_acida Our Flings!™ & Powder detergents are made in different factories, so there is no risk of the scents getting crossed between them. The only change we've made to the powder is a compaction to allow you to use less, but that didn't change the scent. Happy to look into this. DM us!
@DenekaFrasure Our goal is for you to have an ahhhhmazing laundry day, so be assured that safety is our top priority. Our products are thoroughly evaluated to be safe when used as directed, so please discontinue use of the product. We're sorry this happened, and we'd like to help. Please DM us.
@beyondstonedd We want you to love how your clean laundry smells, Janelle. Why the crying face? FR, DM us if there is anything we can do to make your laundry better.
@jeffmorris1775 We're sorry to hear this, and we know how frustrating it is when you can’t find a whole scent line up! We hope you’ll ask the manager of your local stores if they’d be able to order the missing scents as they choose what to stock. Let us know if we can help with anything else. 💚
@plzlikemolly We're sorry you feel this way, Molly. Bottles are not designed to be filled to the top. There is space in the bottle to help with pouring. You should always expect to receive the weight listed on the bottle and if you feel this wasn't the case please reach out to us in a PM.
@Danny_MCRx Sorry to see this because we expect a high quality product and packaging. If you purchased this we’d like to clean this up for you like a load of laundry. Please reach out to us in a PM to share more for our report to our report to our Quality Team and to see how we can help!
@courtredman78 We're always happy to help a fellow Gainiac, Courtney. So we can best assist you, could you please send us a DM, and share with us the UPC/barcode number from the bag ot tub these came in? We look forward to hearing from you.
@B0NNIE_B00 Thanks for sharing this with us. We'll be sure to let the rest of our team know you'd like to see Apple Mango Tango return. If you'd like to share more, send us a DM.
@B0NNIE_B00 We bet your laundry smells, Ahh-Mazing. We're obsessed with hearing from our fellow Gainiacs, so we appreciate you sharing this with us. Thanks for the support.
@Foxfire62 Lori, we know how important each and every bit of detergent is, so we're sorry to hear that you did not receive the amount you were expecting. We have quality checks to ensure you get the amount indicated on the package, and while this is normal, we ask that you DM us for help.
@kaitlanmd While the 100oz and 150oz options are available in Canada, it's up to each retailer or location on which products they choose to sell. If you aren't seeing any near you, we recommend asking the store manager to see if some can be ordered, or check your favorite online retailer.
@FknFred At Gain, we believe in refreshing laundry days, so we're sorry to hear about this. Scent is important to us, so we do extensive quality and consumer testing to get it just right. Feedback is vital to us, so we'd love to connect to ensure your voice is heard. Please DM us, Fred.
@SeattleCervera Amanda, our goal is for you to have an ahhhhhhmazing laundry, and we know just how important scent is to ensuring that. With our quality checks, the last thing we expect for our Dewdrop Dream scent to smell like is mildew, so we're sorry, and we'd love to help. Please DM us.
@amreenfilms We're sad to hear you're unable to find Gain powder near you. It's up to each store on which products they choose to sell, so we'd recommend speaking with the store manager of your favorite location to see if some can be ordered. DM us if you have other questions.
@PoleBasics Thanks for reaching out. We fill our bottles by weight, not volume, and have strict quality checks to ensure the amount on the label is the amount inside! We also leave a little space for it to settle, and to help with pouring. Hope that helps to clarify. 💚