@qrsupport@qatarairways Completed forms on 24th November to receive compensation but another week on and no further update or payment received. @qrsupport can you nudge this along again please
Seriously disappointed with @qatarairways customer care. Case raised 12/10, numerous attempts to get an update through chat and email since, told has been escalated and to wait 48-72 hours, no update, repeat! no way to contact by phone - just want the compensation we're due!
@TrippLuggage I contacted your customer support on 16th February regarding one of my suitcases purchased last year but have had no response - please can you respond to my concerns and advise how to resolve?
@virginmedia I had already called a week ago and was assured was resolved but more messages have come through today. I don’t have the time to be sitting on phone for an hour while passed between departments again
@virginmedia suffer from a house fire in March, won’t release me from contract under extreme circumstance so have had to suspend account instead but they can’t get billing right so having to contact every month … like dealing with a house fire ain’t stressful enough 😡
@virginmedia Hey @virginmedia - thought this was now all sorted out but now getting bombarded with texts, emails and packaging being delivered to return the kit. Was assured by customer support this was resolved but now advising I’ll receive charges? #stressful