Gap

Forever original. Since 1969.  #howyouweargap

[Gap @Gap]

@harielg79 Hi Hernán, we’re concerned to hear that your package hasn’t arrived—that’s not the experience we want for you. We'd be happy to look into this further. Please DM with your email address and order number, and we’ll review your delivery and see if we have options to help.

[Gap @Gap]

@jewishbroke Hi, thank you for your interest in shopping with us. We're very sorry to hear this. We'd love to help further look into this, please share with us an image in a DM with the image. We look forward to your DM!

[Gap @Gap]

@efk222 Hi there Fraydi, so sorry about that experience. We understand how frustrating that must have been, especially after making the trip. Thanks for flagging this to us and we’ll share your feedback with our teams so it can be reviewed. Thanks for shopping Gap!

[Gap @Gap]

@faizm7773 Hi, thanks for reaching out about this. We’d be happy to look into it for you. Please send us a DM with your order number and the email address used for the purchase, and we’ll review this further.
We look forward to assisting you! Jesus - GAP Customer Relations

[Gap @Gap]

@NevadaUte Hi, We’re really sorry to hear about this experience. Please send us a DM with your order details so we can take a closer look. Jesus GAP Customer Relations.

[Gap @Gap]

@NevadaUte @OldNavy Hi there, we're sorry to hear your order arrived with missing items. This isn’t the experience we want for one of our cardholders.

Please DM us your order #, full name, and email or phone on the order so we can available options.
~ Cam, Gap Customer Relations

[Gap @Gap]

@stainback521 Hi, we hear you! We'll absolutely share with our team you'd like to see a replenishment in both those styles. We suggest for now, to keep an eye on our website in case we do! Thank you for taking the time to share your feedback with us and being a part of our Gap community!

[Gap @Gap]

@dawnonme74 @OldNavy We are concerned to hear this. So we can look into this for you, please send us a DM with the alphanumeric order number and email address that is associated with the order along with a few more details.
Thank you and we look forward to your message.

[Gap @Gap]

@nati_nina We're concerned to hear you did not receive your package. We understand how frustrating that can be. So we can look into this for you, please DM us with the 7-digit alphanumeric order number and email address that is associated with the order.
We look forward to your DM.

[Gap @Gap]

@seoulsmatt Hi, we're really sorry to hear that your wife recieved the wrong items, as an All Access member we would never want this to happen. We would love to connect with her, please tell her to send us a DM with her order number and email address. We look forward to her message!

[Gap @Gap]

@HoffThaChain Hi, we're sorry to hear this. We suggest you to try clearing your cache and history then try to to enter the address. If it continues, please give us a call at 1-800-OLDNAVY so we can help place your order by phone.

[Gap @Gap]

@BetulLewis Hi Betul, thank you for reaching out, and we’re sorry to hear about your experience with your Gap Turkey order. This platform supports U.S. and Canada customers only, so we recommend contacting customer service through the link on the page where your order was placed.

[Gap @Gap]

@Be_tru2u Hello, to reach out Customer Relations team you can call us at 1-800-GAPSTYLE and ask to speak with a Customer Relations team member Monday-Friday from 9:00 a.m. to 9:00 p.m. & Saturday, 10 a.m. to 8 p.m. If you have any questions, please DM us your email address and phone number

[Gap @Gap]

@HollyHogan93 We’re so sorry about this, Holly—that’s definitely not what we want for our customers! Please DM us your order number and the email address used to shop so we can look into this right away. We look foward to hearing back from you!

[Gap @Gap]

@IrmaGrace26 Hi Irma, thanks for sharing this feedback with us. We appreciate you letting us know—name badges can definitely help make connections easier. We’ll be happy to share your interest in seeing team members wear name tags with the Westfield Valley Fair store leadership team.

[Gap @Gap]

@MimiiLulu We're glad you spoke up. Mimi! We regret hearing of the difficulty encountered with your order. Please DM us with the order number and email address provided at checkout so that we may researrch forward. We look forward to your reply!

[Gap @Gap]

@NCoArmyTIizes Hello, thanks for reaching out. The Gap x Victoria Beckham collection will be available globally online and in stores, including China and Japan. We don't know the exact date, however, we recommend checking the website and your local stores for more details.

[Gap @Gap]

@paoonofre Hello, thank you for contacting us. The Gap x Victoria Beckham collection will be available in stores and online in Mexico, however, we don't know the exact date yet. We recommend contacting your local store for more details.

[Gap @Gap]

@ArnellStephanie Hi Stephanie, we’re sorry to hear your store experience when trying to return a damaged item, that’s not what we want for you. Please DM us your order number, full name, and the email or phone number linked to the order so we can look into this for you.
~ Gap Customer Relations